Publication type: Article in scientific journal
Type of review: Peer review (publication)
Title: Patient satisfaction with the quality of counseling provided by advanced practice nurses specialized in multiple sclerosis : a quantitative analysis
Authors: Weilenmann, Melanie
Händler-Schuster, Daniela
Petry, Heidi
Zanolari, Diana
Schmid-Mohler, Gabriela
Beckmann, Sonja
et. al: No
DOI: 10.1097/JNN.0000000000000578
Published in: Journal of Neuroscience Nursing
Volume(Issue): 53
Issue: 2
Pages: 99
Pages to: 103
Issue Date: Apr-2021
Publisher / Ed. Institution: Lippincott Williams & Wilkins
ISSN: 0888-0395
1945-2810
Language: English
Subject (DDC): 610.73: Nursing
616.8: Neurology, diseases of nervous system
Abstract: BACKGROUND: The challenges in dealing with multiple sclerosis (MS) have increased considerably in recent years. In addition to neurologists, MS nurse specialists are key to the management of MS patients, but there is a lack of evidence regarding their quality of counseling. METHODS: The data collection took place between October 2018 and March 2019 in the outpatient clinic of a university hospital. The quality of counseling was assessed using the APN-BQ, an instrument that contains 19 items that can be assigned to 4 dimensions. Participants were asked to rate their satisfaction on a scale from 0 to 3. General satisfaction was assessed on a scale from 0 to 100. RESULTS: The participants (n = 110) rated the quality of counseling and their general satisfaction high. The mean (SD) of the structure quality dimension was 2.64 (0.44), and satisfaction with length and frequency of consultations (2.53 [0.63]) scored better than outcome quality (1.99 [0.62]) and process quality (2.13 [0.60]). CONCLUSION: Overall, there was a high rate of satisfaction with the quality of counseling. In addition to the length and frequency of consultations, MS patients particularly appreciated the availability and expertise of MS nurse specialists.
URI: https://digitalcollection.zhaw.ch/handle/11475/22166
Fulltext version: Published version
License (according to publishing contract): Licence according to publishing contract
Departement: Health Professions
Organisational Unit: Institute of Nursing (IPF)
Appears in collections:Publikationen Gesundheit

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