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https://doi.org/10.21256/zhaw-21417| Publication type: | Article in scientific journal |
| Type of review: | Peer review (publication) |
| Title: | Satisfaction with informal volunteering during the COVID-19 crisis : an empirical study considering a Swiss online volunteering platform |
| Authors: | Trautwein, Stefan Liberatore, Florian Lindenmeier, Jörg von Schnurbein, Georg |
| et. al: | No |
| DOI: | 10.1177/0899764020964595 10.21256/zhaw-21417 |
| Published in: | Nonprofit and Voluntary Sector Quarterly |
| Volume(Issue): | 49 |
| Issue: | 6 |
| Pages: | 1142 |
| Pages to: | 1151 |
| Issue Date: | 2020 |
| Publisher / Ed. Institution: | Sage |
| ISSN: | 0899-7640 1552-7395 |
| Language: | English |
| Subjects: | COVID-19 crisis; Informal volunteering; Long-term volunteering; Online platform support; Volunteer functions inventory; Volunteer satisfaction |
| Subject (DDC): | 361: Social work and welfare |
| Abstract: | The COVID-19 pandemic has led to a huge wave of compassion. In particular, online volunteering platforms established channeling help for high-risk groups. It is unclear under which conditions volunteers were satisfied with their COVID-19 volunteering mediated by these platforms and whether they will continue their engagement after the crisis. Therefore, and considering personal susceptibility to COVID-19 infection, this study analyzes the effects of different platform support for volunteers and the fulfillment of volunteers’ motives. The study is based on an online survey of a sample of 565 volunteers who registered at and were placed by a Swiss online platform. Fulfillment of distinct volunteer motives and platform support drive COVID-19 volunteering satisfaction. Moreover, motive fulfillment and platform-related support indirectly impact willingness to volunteer long-term via volunteering satisfaction. Finally, the empirical results show that motive fulfillment and the effect of platform support are contingent on perceived susceptibility to infection. |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/21417 |
| Fulltext version: | Accepted version |
| License (according to publishing contract): | Licence according to publishing contract |
| Departement: | School of Management and Law |
| Organisational Unit: | Winterthur Institute of Health Economics (WIG) |
| Appears in collections: | Publikationen School of Management and Law |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 2020_Trautwein-etal_Satisfaction-with-informal-volunteering-COVID-19.pdf | Accepted Version | 492 kB | Adobe PDF |  View/Open |
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