Please use this identifier to cite or link to this item:
https://doi.org/10.21256/zhaw-21417
Publication type: | Article in scientific journal |
Type of review: | Peer review (publication) |
Title: | Satisfaction with informal volunteering during the COVID-19 crisis : an empirical study considering a Swiss online volunteering platform |
Authors: | Trautwein, Stefan Liberatore, Florian Lindenmeier, Jörg von Schnurbein, Georg |
et. al: | No |
DOI: | 10.1177/0899764020964595 10.21256/zhaw-21417 |
Published in: | Nonprofit and Voluntary Sector Quarterly |
Volume(Issue): | 49 |
Issue: | 6 |
Pages: | 1142 |
Pages to: | 1151 |
Issue Date: | 2020 |
Publisher / Ed. Institution: | Sage |
ISSN: | 0899-7640 1552-7395 |
Language: | English |
Subjects: | COVID-19 crisis; Informal volunteering; Long-term volunteering; Online platform support; Volunteer functions inventory; Volunteer satisfaction |
Subject (DDC): | 361: Social work and welfare |
Abstract: | The COVID-19 pandemic has led to a huge wave of compassion. In particular, online volunteering platforms established channeling help for high-risk groups. It is unclear under which conditions volunteers were satisfied with their COVID-19 volunteering mediated by these platforms and whether they will continue their engagement after the crisis. Therefore, and considering personal susceptibility to COVID-19 infection, this study analyzes the effects of different platform support for volunteers and the fulfillment of volunteers’ motives. The study is based on an online survey of a sample of 565 volunteers who registered at and were placed by a Swiss online platform. Fulfillment of distinct volunteer motives and platform support drive COVID-19 volunteering satisfaction. Moreover, motive fulfillment and platform-related support indirectly impact willingness to volunteer long-term via volunteering satisfaction. Finally, the empirical results show that motive fulfillment and the effect of platform support are contingent on perceived susceptibility to infection. |
URI: | https://digitalcollection.zhaw.ch/handle/11475/21417 |
Fulltext version: | Accepted version |
License (according to publishing contract): | Licence according to publishing contract |
Departement: | School of Management and Law |
Organisational Unit: | Winterthur Institute of Health Economics (WIG) |
Appears in collections: | Publikationen School of Management and Law |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
2020_Trautwein-etal_Satisfaction-with-informal-volunteering-COVID-19.pdf | Accepted Version | 492 kB | Adobe PDF | ![]() View/Open |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.