Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-21148
Publication type: Article in scientific journal
Type of review: Peer review (publication)
Title: Management in times of crisis : can collective plans prepare teams to make and implement good decisions?
Authors: Thürmer, J. Lukas
Wieber, Frank
Gollwitzer, Peter M.
et. al: No
DOI: 10.1108/MD-08-2020-1088
10.21256/zhaw-21148
Published in: Management Decision
Volume(Issue): 58
Issue: 10
Pages: 2155
Pages to: 2176
Issue Date: 28-Nov-2020
Publisher / Ed. Institution: Emerald
ISSN: 0025-1747
1758-6070
Language: English
Subjects: Collective implementation intentions; Team decisions; Causal processes; Laboratory experiments
Subject (DDC): 658.403: Decision making, information management
Abstract: Purpose: Crises such as the Coronavirus pandemic pose extraordinary challenges to the decision making in management teams. Teams need to integrate available information quickly to make informed decisions on the spot and update their decisions as new information becomes available. Moreover, making good decisions is hard as it requires sacrifices for the common good, and finally, implementing the decisions made is not easy as it requires persistence in the face of strong counterproductive social pressures. Design/methodology/approach: We provide a “psychology of action” perspective on making team-based management decisions in crisis by introducing collective implementation intentions (We-if-then plans) as a theory-based intervention tool to improve decision processes. We discuss our program of research on forming and acting on We-if-then plans in ad hoc teams facing challenging situations. Findings: Teams with We-if-then plans consistently made more informed decisions when information was socially or temporally distributed, when decision makers had to make sacrifices for the common good, and when strong social pressures opposed acting on their decisions. Preliminary experimental evidence indicates that assigning simple We-if-then plans had similar positive effects as providing a leader to steer team processes. Originality/value: Our analysis of self-regulated team decisions helps understand and improve how management teams can make and act on good decisions in crises such as the Coronavirus pandemic.
URI: https://digitalcollection.zhaw.ch/handle/11475/21148
Fulltext version: Published version
License (according to publishing contract): CC BY 4.0: Attribution 4.0 International
Departement: Health Professions
Organisational Unit: Institute of Health Sciences (IGW)
Appears in collections:Publikationen Gesundheit

Files in This Item:
File Description SizeFormat 
2020_Thuermer-Wieber_etal_Management-in-times-of-crisis_MD.pdf374.25 kBAdobe PDFThumbnail
View/Open


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.