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dc.contributor.authorMeierhofer, Jürg-
dc.contributor.authorDobler, Martin-
dc.contributor.authorFrick, Klaus-
dc.contributor.authorSchweiger, Lukas-
dc.date.accessioned2020-09-17T09:59:48Z-
dc.date.available2020-09-17T09:59:48Z-
dc.date.issued2020-09-
dc.identifier.isbn978-1-85449-429-0de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/20490-
dc.description.abstractPurpose: This paper provides patterns for developing smart services for SMEs which are at an early stage of their development towards data-driven servitization. Design/Methodology/Approach: Based on a field study analysing the hurdles of SMEs regarding the introduction of smart services as a start of the transformation towards servitization, viable and desirable approaches were elaborated in a multiple case study including rapid prototyping. Findings: These patterns are well suited to demonstrate the business benefit of smart services while providing evidence that the underlying complexity is sufficiently low for the implementation by SMEs with adequate effort. Originality/Value: The study described in this paper provides a set of patterns that complements the existing theory in terms of delivering viable servitization procedures for manufacturing SMEs. They serve as blueprints for small enterprises to overcome the entry hurdle for servitization. SMEs are equipped with blueprints and tools to help them enter the field of smart services and create value for themselves and their customers.de_CH
dc.language.isoende_CH
dc.publisherAston Universityde_CH
dc.rightsLicence according to publishing contractde_CH
dc.subjectServitizationde_CH
dc.subjectSmart servicede_CH
dc.subjectSMEde_CH
dc.subjectRapid service prototypingde_CH
dc.subjectData sciencede_CH
dc.subject.ddc005: Computerprogrammierung, Programme und Datende_CH
dc.subject.ddc658: Allgemeines Managementde_CH
dc.titleSmart service patterns for small manufacturing enterprisesde_CH
dc.typeKonferenz: Paperde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Engineeringde_CH
zhaw.organisationalunitInstitut für Datenanalyse und Prozessdesign (IDP)de_CH
zhaw.publisher.placeBirminghamde_CH
zhaw.conference.detailsSpring Servitization Conference "Advanced Services for Sustainability and Growth", Online, 14-16 September 2020de_CH
zhaw.funding.euNode_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.end95de_CH
zhaw.pages.start88de_CH
zhaw.parentwork.editorBigdeli, Ali-
zhaw.parentwork.editorBaines, Tim-
zhaw.publication.statuspublishedVersionde_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.title.proceedingsProceedings of the Spring Servitization Conference : Advanced Services for Sustainability and Growthde_CH
zhaw.webfeedDatalabde_CH
zhaw.webfeedDIZH Fellowshipde_CH
zhaw.webfeedIndustrie 4.0de_CH
zhaw.webfeedService Engineeringde_CH
zhaw.webfeedZHAW digitalde_CH
zhaw.funding.zhawData Science für KMU (Data4KMU)de_CH
zhaw.author.additionalNode_CH
zhaw.display.portraitYesde_CH
Appears in collections:Publikationen School of Engineering

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Meierhofer, J., Dobler, M., Frick, K., & Schweiger, L. (2020). Smart service patterns for small manufacturing enterprises [Conference paper]. In A. Bigdeli & T. Baines (Eds.), Proceedings of the Spring Servitization Conference : Advanced Services for Sustainability and Growth (pp. 88–95). Aston University.
Meierhofer, J. et al. (2020) ‘Smart service patterns for small manufacturing enterprises’, in A. Bigdeli and T. Baines (eds) Proceedings of the Spring Servitization Conference : Advanced Services for Sustainability and Growth. Birmingham: Aston University, pp. 88–95.
J. Meierhofer, M. Dobler, K. Frick, and L. Schweiger, “Smart service patterns for small manufacturing enterprises,” in Proceedings of the Spring Servitization Conference : Advanced Services for Sustainability and Growth, Sep. 2020, pp. 88–95.
MEIERHOFER, Jürg, Martin DOBLER, Klaus FRICK und Lukas SCHWEIGER, 2020. Smart service patterns for small manufacturing enterprises. In: Ali BIGDELI und Tim BAINES (Hrsg.), Proceedings of the Spring Servitization Conference : Advanced Services for Sustainability and Growth. Conference paper. Birmingham: Aston University. September 2020. S. 88–95. ISBN 978-1-85449-429-0
Meierhofer, Jürg, Martin Dobler, Klaus Frick, and Lukas Schweiger. 2020. “Smart Service Patterns for Small Manufacturing Enterprises.” Conference paper. In Proceedings of the Spring Servitization Conference : Advanced Services for Sustainability and Growth, edited by Ali Bigdeli and Tim Baines, 88–95. Birmingham: Aston University.
Meierhofer, Jürg, et al. “Smart Service Patterns for Small Manufacturing Enterprises.” Proceedings of the Spring Servitization Conference : Advanced Services for Sustainability and Growth, edited by Ali Bigdeli and Tim Baines, Aston University, 2020, pp. 88–95.


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