The general data protection regulation in financial services industries : how do companies approach the implementation of the GDPR and what can we learn from their approaches?

Holler, Manuel; van Giffen, Benjamin; Benzell, Seth; Ehrat, Matthias

Publication type:	Conference paper
Type of review:	Peer review (publication)
Title:	The general data protection regulation in financial services industries : how do companies approach the implementation of the GDPR and what can we learn from their approaches?
Authors:	Holler, Manuel van Giffen, Benjamin Benzell, Seth Ehrat, Matthias
et. al:	No
Conference details:	82. Jahrestagung des Verbands der Hochschullehrer für Betriebswirtschaft (VHB 2020), Frankfurt am Main, Germany, 17-20 March 2020
Issue Date:	2020
Language:	English
Subject (DDC):	349: Comparative law and foreign law 650: Management
Abstract:	This research study sets out to explore the General Data Protection Regulation in financial services industries grounded on the pivotal question: “How do companies approach to General Data Protection Regulation and what can we learn from their approaches?”. Regarding the former, a three-stage iterative and risk-based implementation approach was unveiled, regarding the latter, good practices for implementation at a strategy-, organization-, management-, process-, and technology-related level were identified. Notwithstanding the inherent limitations by the applied case study research at leading companies in finance and insurance business, it can be concluded that companies strive with the utmost effort to ensure compliance with the General Data Protection Regulation, yet there exists a gap between strategy and implementation.
URI:	https://digitalcollection.zhaw.ch/handle/11475/20108
Fulltext version:	Published version
License (according to publishing contract):	Licence according to publishing contract
Departement:	School of Management and Law
Organisational Unit:	Institute of Marketing Management (IMM)
Appears in collections:	Publikationen School of Management and Law

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Holler, M., van Giffen, B., Benzell, S., & Ehrat, M. (2020). The general data protection regulation in financial services industries : how do companies approach the implementation of the GDPR and what can we learn from their approaches? 82. Jahrestagung Des Verbands Der Hochschullehrer Für Betriebswirtschaft (VHB 2020), Frankfurt Am Main, Germany, 17-20 March 2020.

Holler, M. et al. (2020) ‘The general data protection regulation in financial services industries : how do companies approach the implementation of the GDPR and what can we learn from their approaches?’, in 82. Jahrestagung des Verbands der Hochschullehrer für Betriebswirtschaft (VHB 2020), Frankfurt am Main, Germany, 17-20 March 2020.

M. Holler, B. van Giffen, S. Benzell, and M. Ehrat, “The general data protection regulation in financial services industries : how do companies approach the implementation of the GDPR and what can we learn from their approaches?,” in 82. Jahrestagung des Verbands der Hochschullehrer für Betriebswirtschaft (VHB 2020), Frankfurt am Main, Germany, 17-20 March 2020, 2020.

HOLLER, Manuel, Benjamin VAN GIFFEN, Seth BENZELL und Matthias EHRAT, 2020. The general data protection regulation in financial services industries : how do companies approach the implementation of the GDPR and what can we learn from their approaches? In: 82. Jahrestagung des Verbands der Hochschullehrer für Betriebswirtschaft (VHB 2020), Frankfurt am Main, Germany, 17-20 March 2020. Conference paper. 2020

Holler, Manuel, Benjamin van Giffen, Seth Benzell, and Matthias Ehrat. 2020. “The General Data Protection Regulation in Financial Services Industries : How Do Companies Approach the Implementation of the GDPR and What Can We Learn from Their Approaches?” Conference paper. In 82. Jahrestagung Des Verbands Der Hochschullehrer Für Betriebswirtschaft (VHB 2020), Frankfurt Am Main, Germany, 17-20 March 2020.

Holler, Manuel, et al. “The General Data Protection Regulation in Financial Services Industries : How Do Companies Approach the Implementation of the GDPR and What Can We Learn from Their Approaches?” 82. Jahrestagung Des Verbands Der Hochschullehrer Für Betriebswirtschaft (VHB 2020), Frankfurt Am Main, Germany, 17-20 March 2020, 2020.