Publikationstyp: Beitrag in wissenschaftlicher Zeitschrift
Art der Begutachtung: Peer review (Publikation)
Titel: Social norm-based gamification to promote eco-friendly food choice
Autor/-in: Berger, Verena
DOI: 10.1108/JCM-01-2018-2547
Erschienen in: Journal of Consumer Marketing
Band(Heft): 36
Heft: 5
Seite(n): 666
Seiten bis: 676
Erscheinungsdatum: 2019
Verlag / Hrsg. Institution: Emerald
ISSN: 0736-3761
Sprache: Englisch
Schlagwörter: Social norm; Feedback; Gamification; Behavioral change; Food choice
Fachgebiet (DDC): 303: Soziale Prozesse
613.2: Diätetik
Zusammenfassung: Purpose: Digital applications and thus new digital intervention possibilities such as gamification have made their way into our everyday lives. This paper aims to examine to what extent social norm information (SNI) in a game element feedback may increase eco-friendly food choices. Design/methodology/approach: The effect of social norm-based feedback (SNBF), provided by a “GreenMeter”, was investigated experimentally. The SNI was integrated into the feedback by comparing the subject’s GreenMeter rating with either an injunctive, descriptive or combined SNI. Findings: Injunctive SNBF was found to be effective in encouraging people to make an eco-friendly food purchasing decision. Combining injunctive with descriptive SNBF or simply providing descriptive SNBF was also found to be better than no intervention at all. Research limitations/implications: To take further advantage of social norms to make gamification more effective, additional studies are needed in which long-term effects on behavior are investigated, as well as other game elements and target groups are taken into account. Practical implications: Many people want to choose food that is more eco-friendly but often struggle because of deeply ingrained habits or strong social influences. Consequently, their intentions do not translate into changes in their behavior. Alternative motivational, gamification approaches, like SNBF, may be considered when designing Web-based applications. Originality/value: The study provides insights into the effectiveness of SNI going beyond text-based interventions. Considering SNI in a specific design of gamification (“GreenMeter”) provided insights into how they could be integrated into dynamic, digital, behavioral change techniques to increase eco-friendly food choices.
URI: https://digitalcollection.zhaw.ch/handle/11475/17195
Volltext Version: Publizierte Version
Lizenz (gemäss Verlagsvertrag): Lizenz gemäss Verlagsvertrag
Departement: Life Sciences und Facility Management
Organisationseinheit: Institut für Umwelt und Natürliche Ressourcen (IUNR)
Enthalten in den Sammlungen:Publikationen Life Sciences und Facility Management

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Berger, V. (2019). Social norm-based gamification to promote eco-friendly food choice. Journal of Consumer Marketing, 36(5), 666–676. https://doi.org/10.1108/JCM-01-2018-2547
Berger, V. (2019) ‘Social norm-based gamification to promote eco-friendly food choice’, Journal of Consumer Marketing, 36(5), pp. 666–676. Available at: https://doi.org/10.1108/JCM-01-2018-2547.
V. Berger, “Social norm-based gamification to promote eco-friendly food choice,” Journal of Consumer Marketing, vol. 36, no. 5, pp. 666–676, 2019, doi: 10.1108/JCM-01-2018-2547.
BERGER, Verena, 2019. Social norm-based gamification to promote eco-friendly food choice. Journal of Consumer Marketing. 2019. Bd. 36, Nr. 5, S. 666–676. DOI 10.1108/JCM-01-2018-2547
Berger, Verena. 2019. “Social Norm-Based Gamification to Promote Eco-Friendly Food Choice.” Journal of Consumer Marketing 36 (5): 666–76. https://doi.org/10.1108/JCM-01-2018-2547.
Berger, Verena. “Social Norm-Based Gamification to Promote Eco-Friendly Food Choice.” Journal of Consumer Marketing, vol. 36, no. 5, 2019, pp. 666–76, https://doi.org/10.1108/JCM-01-2018-2547.


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