Full metadata record
DC Field | Value | Language |
---|---|---|
dc.contributor.author | Liberatore, Florian | - |
dc.contributor.author | Angerer, Alfred | - |
dc.contributor.author | Kriech, Sarah | - |
dc.date.accessioned | 2017-11-08T13:17:26Z | - |
dc.date.available | 2017-11-08T13:17:26Z | - |
dc.date.issued | 2017-11 | - |
dc.identifier.issn | 2047-9700 | de_CH |
dc.identifier.issn | 2047-9719 | de_CH |
dc.identifier.uri | https://digitalcollection.zhaw.ch/handle/11475/1445 | - |
dc.description.abstract | Background: Teaching hospitals have to balance patient and learner needs in their daily routines. To respond to these challenges, non-profit hospitals may perform differently than public and for-profit hospitals because of their non-distribution constraint. Purposes: This study analyzes patient satisfaction data of non-profit teaching hospitals in comparison to teaching hospitals with for-profit and public ownership status. Patient satisfaction is assumed to be an indicator of how patient needs are met regardless of the teaching goals. Approach: The average patient satisfaction ratings for German hospitals (n = 1461) that were published on the ‘klinikbewertungen.de’ German hospital rating platform were collected for a cross-section analysis. Findings: The data show that non-profit teaching hospitals are better rated than for-profit and public teaching hospitals. Non-profit hospitals seem to be more competent in handling the balance between societies’ needs for clinical training and patient needs for a favorable service experience. Practice implications: For-profits hospitals should revisit their business model once they get involved in the provision of public values such as education. | de_CH |
dc.language.iso | en | de_CH |
dc.publisher | Taylor & Francis | de_CH |
dc.relation.ispartof | International Journal of Healthcare Management | de_CH |
dc.rights | Licence according to publishing contract | de_CH |
dc.subject | Non-profit | de_CH |
dc.subject | Ownership status | de_CH |
dc.subject | Teaching hospitals | de_CH |
dc.subject | Patient satisfaction | de_CH |
dc.subject.ddc | 362.11: Krankenhäuser und verwandte Einrichtungen | de_CH |
dc.subject.ddc | 370: Bildung und Erziehung | de_CH |
dc.title | The balance of patient and learners needs in non-profit, public and for-profit teaching hospitals : an analysis of average patient satisfaction ratings of hospitals on a German hospital rating platform | de_CH |
dc.type | Beitrag in wissenschaftlicher Zeitschrift | de_CH |
dcterms.type | Text | de_CH |
zhaw.departement | School of Management and Law | de_CH |
zhaw.organisationalunit | Winterthurer Institut für Gesundheitsökonomie (WIG) | de_CH |
dc.identifier.doi | 10.1080/20479700.2017.1397251 | de_CH |
zhaw.funding.eu | No | de_CH |
zhaw.originated.zhaw | Yes | de_CH |
zhaw.pages.end | 7 | de_CH |
zhaw.pages.start | 1 | de_CH |
zhaw.publication.status | publishedVersion | de_CH |
zhaw.publication.review | Peer review (Publikation) | de_CH |
Appears in collections: | Publikationen School of Management and Law |
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Liberatore, F., Angerer, A., & Kriech, S. (2017). The balance of patient and learners needs in non-profit, public and for-profit teaching hospitals : an analysis of average patient satisfaction ratings of hospitals on a German hospital rating platform. International Journal of Healthcare Management, 1–7. https://doi.org/10.1080/20479700.2017.1397251
Liberatore, F., Angerer, A. and Kriech, S. (2017) ‘The balance of patient and learners needs in non-profit, public and for-profit teaching hospitals : an analysis of average patient satisfaction ratings of hospitals on a German hospital rating platform’, International Journal of Healthcare Management, pp. 1–7. Available at: https://doi.org/10.1080/20479700.2017.1397251.
F. Liberatore, A. Angerer, and S. Kriech, “The balance of patient and learners needs in non-profit, public and for-profit teaching hospitals : an analysis of average patient satisfaction ratings of hospitals on a German hospital rating platform,” International Journal of Healthcare Management, pp. 1–7, Nov. 2017, doi: 10.1080/20479700.2017.1397251.
LIBERATORE, Florian, Alfred ANGERER und Sarah KRIECH, 2017. The balance of patient and learners needs in non-profit, public and for-profit teaching hospitals : an analysis of average patient satisfaction ratings of hospitals on a German hospital rating platform. International Journal of Healthcare Management. November 2017. S. 1–7. DOI 10.1080/20479700.2017.1397251
Liberatore, Florian, Alfred Angerer, and Sarah Kriech. 2017. “The Balance of Patient and Learners Needs in Non-Profit, Public and For-Profit Teaching Hospitals : An Analysis of Average Patient Satisfaction Ratings of Hospitals on a German Hospital Rating Platform.” International Journal of Healthcare Management, November, 1–7. https://doi.org/10.1080/20479700.2017.1397251.
Liberatore, Florian, et al. “The Balance of Patient and Learners Needs in Non-Profit, Public and For-Profit Teaching Hospitals : An Analysis of Average Patient Satisfaction Ratings of Hospitals on a German Hospital Rating Platform.” International Journal of Healthcare Management, Nov. 2017, pp. 1–7, https://doi.org/10.1080/20479700.2017.1397251.
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