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dc.contributor.authorMiesler, Linda-
dc.contributor.authorGehring, Bettina-
dc.contributor.authorHannich, Frank-
dc.contributor.authorWüthrich, Adrian-
dc.date.accessioned2018-10-04T13:13:03Z-
dc.date.available2018-10-04T13:13:03Z-
dc.date.issued2014-
dc.identifier.isbn978-3-319-07638-6de_CH
dc.identifier.isbn978-3-319-07637-9de_CH
dc.identifier.urihttps://link.springer.com/content/pdf/10.1007%2F978-3-319-07638-6_40.pdfde_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/11428-
dc.description.abstractThe convergence of internet and TV and its consequences on TV producers as well as TV users has been a highly discussed topic over the past few years. With the rapid growth of high-speed broadband connections and the development of high-performance TVs, the foundation for the creation and proliferation of smarter TVs enabling the user with a more personalized viewing experience was laid. As a consequence, new business opportunities have opened up and new players have entered the market. Facing a rapidly changing environment with hardly any standards established yet, the consideration of customer satisfaction and user experience plays a major role. Especially in the entertainment industry, user experience is of high relevance and user-centered design an important precondition for service adoption. Therefore, the case study below investigated success factors and barriers which influence usage of a video-on-demand application for smart TVs. Based on a case study of a European video-on-demand service different usability evaluation methods had been applied and combined in order to evaluate and enhance platform performance.de_CH
dc.language.isoende_CH
dc.publisherSpringerde_CH
dc.rightsLicence according to publishing contractde_CH
dc.subjectDemandde_CH
dc.subjectUserde_CH
dc.subjectVideode_CH
dc.subject.ddc380: Verkehrde_CH
dc.titleUser experience of video‑on‑demand applications for smart TVs : a case studyde_CH
dc.typeKonferenz: Paperde_CH
dcterms.typeTextde_CH
zhaw.departementLife Sciences und Facility Managementde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.organisationalunitInstitut für Marketing Management (IMM)de_CH
zhaw.organisationalunitInstitut für Umwelt und Natürliche Ressourcen (IUNR)de_CH
dc.identifier.doi10.1007/978-3-319-07638-6de_CH
zhaw.conference.detailsThird International Conference - DUXU 2014, Crete, Greece, 22-27 June 2014de_CH
zhaw.funding.euNode_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.end422de_CH
zhaw.pages.start412de_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.publication.reviewPeer review (Abstract)de_CH
zhaw.title.proceedingsDesign, User Experience, and Usability : User Experience Design Practicede_CH
zhaw.funding.zhawKundenorientierte Anpassung einer Video on Demand-Applikation auf Smart TVs auf Basis der Erkenntnisse des Nutzungsverhaltensde_CH
Appears in collections:Publikationen Life Sciences und Facility Management

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Miesler, L., Gehring, B., Hannich, F., & Wüthrich, A. (2014). User experience of video‑on‑demand applications for smart TVs : a case study [Conference paper]. Design, User Experience, and Usability : User Experience Design Practice, 412–422. https://doi.org/10.1007/978-3-319-07638-6
Miesler, L. et al. (2014) ‘User experience of video‑on‑demand applications for smart TVs : a case study’, in Design, User Experience, and Usability : User Experience Design Practice. Springer, pp. 412–422. Available at: https://doi.org/10.1007/978-3-319-07638-6.
L. Miesler, B. Gehring, F. Hannich, and A. Wüthrich, “User experience of video‑on‑demand applications for smart TVs : a case study,” in Design, User Experience, and Usability : User Experience Design Practice, 2014, pp. 412–422. doi: 10.1007/978-3-319-07638-6.
MIESLER, Linda, Bettina GEHRING, Frank HANNICH und Adrian WÜTHRICH, 2014. User experience of video‑on‑demand applications for smart TVs : a case study. In: Design, User Experience, and Usability : User Experience Design Practice [online]. Conference paper. Springer. 2014. S. 412–422. ISBN 978-3-319-07638-6. Verfügbar unter: https://link.springer.com/content/pdf/10.1007%2F978-3-319-07638-6_40.pdf
Miesler, Linda, Bettina Gehring, Frank Hannich, and Adrian Wüthrich. 2014. “User Experience of Video‑on‑Demand Applications for Smart TVs : A Case Study.” Conference paper. In Design, User Experience, and Usability : User Experience Design Practice, 412–22. Springer. https://doi.org/10.1007/978-3-319-07638-6.
Miesler, Linda, et al. “User Experience of Video‑on‑Demand Applications for Smart TVs : A Case Study.” Design, User Experience, and Usability : User Experience Design Practice, Springer, 2014, pp. 412–22, https://doi.org/10.1007/978-3-319-07638-6.


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