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dc.contributor.authorHess, Sascha-
dc.contributor.authorSidler, Patrick-
dc.contributor.authorChmiel, Corinne-
dc.contributor.authorBögli, Karin-
dc.contributor.authorSenn, Oliver-
dc.contributor.authorEichler, Klaus-
dc.date.accessioned2018-08-24T08:21:22Z-
dc.date.available2018-08-24T08:21:22Z-
dc.date.issued2015-
dc.identifier.issn1755-599Xde_CH
dc.identifier.issn1878-013Xde_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/9554-
dc.description.abstractBackground and aim: The increasing number of patients requiring emergency care is a challenge and leads to decreased satisfaction of health professionals at emergency departments (EDs). Thus, a Swiss hospital implemented a hospital-associated primary care centre at the ED. The study aim was to investigate changes in job satisfaction of ED staff before and after the implementation of this new service model and to measure hospital GPs’ (HGPs) satisfaction at the hospital-associated primary care centre. Method: This study was embedded in a large prospective before – after study over two years. We examined changes in job satisfaction with a questionnaire followed by selected interviews approaching all of the involved 25 ED staff members and 38 HGPs. Results: The new emergency care model increased job satisfaction of ED staff and HGPs in all measured dimensions. The overall job satisfaction of ED employees improved from 76.5 to 83.9 points (visual analogue scale 0–100; difference 7.4 points [95% CI: 1.3 to 13.5, p = 0.02]). 86% of 29 HGPs preferred to provide their out-of-hours service at the new hospital-associated primary care centre. Conclusions: The hospital-associated primary care centre is a promising option to improve job satisfaction of different health professionals in emergency care.de_CH
dc.language.isoende_CH
dc.publisherElsevierde_CH
dc.relation.ispartofInternational Emergency Nursingde_CH
dc.rightsLicence according to publishing contractde_CH
dc.subjectEmergency departmentde_CH
dc.subjectEmergency medical servicede_CH
dc.subjectHealth service researchde_CH
dc.subjectHospital medical staffde_CH
dc.subjectJob satisfactionde_CH
dc.subjectPrimary health carede_CH
dc.subject.ddc362.11: Krankenhäuser und verwandte Einrichtungende_CH
dc.titleSatisfaction of health professionals after implementation of a primary care hospital emergency centre in Switzerland : a prospective before–after studyde_CH
dc.typeBeitrag in wissenschaftlicher Zeitschriftde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
dc.identifier.doi10.1016/j.ienj.2015.04.001de_CH
dc.identifier.pmid25951785de_CH
zhaw.funding.euNode_CH
zhaw.issue4de_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.end293de_CH
zhaw.pages.start286de_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.volume23de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
Appears in collections:Publikationen School of Management and Law

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Hess, S., Sidler, P., Chmiel, C., Bögli, K., Senn, O., & Eichler, K. (2015). Satisfaction of health professionals after implementation of a primary care hospital emergency centre in Switzerland : a prospective before–after study. International Emergency Nursing, 23(4), 286–293. https://doi.org/10.1016/j.ienj.2015.04.001
Hess, S. et al. (2015) ‘Satisfaction of health professionals after implementation of a primary care hospital emergency centre in Switzerland : a prospective before–after study’, International Emergency Nursing, 23(4), pp. 286–293. Available at: https://doi.org/10.1016/j.ienj.2015.04.001.
S. Hess, P. Sidler, C. Chmiel, K. Bögli, O. Senn, and K. Eichler, “Satisfaction of health professionals after implementation of a primary care hospital emergency centre in Switzerland : a prospective before–after study,” International Emergency Nursing, vol. 23, no. 4, pp. 286–293, 2015, doi: 10.1016/j.ienj.2015.04.001.
HESS, Sascha, Patrick SIDLER, Corinne CHMIEL, Karin BÖGLI, Oliver SENN und Klaus EICHLER, 2015. Satisfaction of health professionals after implementation of a primary care hospital emergency centre in Switzerland : a prospective before–after study. International Emergency Nursing. 2015. Bd. 23, Nr. 4, S. 286–293. DOI 10.1016/j.ienj.2015.04.001
Hess, Sascha, Patrick Sidler, Corinne Chmiel, Karin Bögli, Oliver Senn, and Klaus Eichler. 2015. “Satisfaction of Health Professionals after Implementation of a Primary Care Hospital Emergency Centre in Switzerland : A Prospective before–after Study.” International Emergency Nursing 23 (4): 286–93. https://doi.org/10.1016/j.ienj.2015.04.001.
Hess, Sascha, et al. “Satisfaction of Health Professionals after Implementation of a Primary Care Hospital Emergency Centre in Switzerland : A Prospective before–after Study.” International Emergency Nursing, vol. 23, no. 4, 2015, pp. 286–93, https://doi.org/10.1016/j.ienj.2015.04.001.


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