Is local always better? Strengths and limitations of local governance for service delivery

Steiner, Reto; Kaiser, Claire; Tapscott, Christopher; Navarro, Carmen

doi:10.1108/IJPSM-05-2018-226

Publication type:	Article in scientific journal
Type of review:	Peer review (publication)
Title:	Is local always better? Strengths and limitations of local governance for service delivery
Authors:	Steiner, Reto Kaiser, Claire Tapscott, Christopher Navarro, Carmen
DOI:	10.1108/IJPSM-05-2018-226
Published in:	International Journal of Public Sector Management
Volume(Issue):	31
Issue:	4
Page(s):	394
Pages to:	409
Issue Date:	2018
Publisher / Ed. Institution:	Emerald
ISSN:	0951-3558 1758-6666
Language:	English
Subject (DDC):	320: Politics
Abstract:	Globally, local authorities are significant players in the provision of public services, and increasingly there has been a strong impetus to improve local service delivery and citizen satisfaction with public services. In recent decades decentralization, usually with the support of international organizations, has become an important reform strategy in many countries. Traditional arguments in favor of such reforms suggest that efficiency and quality gains in the provision of public services are achieved through decentralization along with greater expectations of accountability and responsiveness. But is local really always better? Some scholars warn that there are significant dangers involved in decentralization. For example, local administrations might be understaffed, or financially weak, or they could be captured by local political elites, which could all potentially lead to poorer public service provision.
URI:	https://digitalcollection.zhaw.ch/handle/11475/6139
Fulltext version:	Published version
License (according to publishing contract):	Licence according to publishing contract
Departement:	School of Management and Law
Organisational Unit:	Institute of Public Management (IVM)
Appears in collections:	Publikationen School of Management and Law

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Steiner, R., Kaiser, C., Tapscott, C., & Navarro, C. (2018). Is local always better? Strengths and limitations of local governance for service delivery. International Journal of Public Sector Management, 31(4), 394–409. https://doi.org/10.1108/IJPSM-05-2018-226

Steiner, R. et al. (2018) ‘Is local always better? Strengths and limitations of local governance for service delivery’, International Journal of Public Sector Management, 31(4), pp. 394–409. Available at: https://doi.org/10.1108/IJPSM-05-2018-226.

R. Steiner, C. Kaiser, C. Tapscott, and C. Navarro, “Is local always better? Strengths and limitations of local governance for service delivery,” International Journal of Public Sector Management, vol. 31, no. 4, pp. 394–409, 2018, doi: 10.1108/IJPSM-05-2018-226.

STEINER, Reto, Claire KAISER, Christopher TAPSCOTT und Carmen NAVARRO, 2018. Is local always better? Strengths and limitations of local governance for service delivery. International Journal of Public Sector Management. 2018. Bd. 31, Nr. 4, S. 394–409. DOI 10.1108/IJPSM-05-2018-226

Steiner, Reto, Claire Kaiser, Christopher Tapscott, and Carmen Navarro. 2018. “Is Local Always Better? Strengths and Limitations of Local Governance for Service Delivery.” International Journal of Public Sector Management 31 (4): 394–409. https://doi.org/10.1108/IJPSM-05-2018-226.

Steiner, Reto, et al. “Is Local Always Better? Strengths and Limitations of Local Governance for Service Delivery.” International Journal of Public Sector Management, vol. 31, no. 4, 2018, pp. 394–409, https://doi.org/10.1108/IJPSM-05-2018-226.