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Jul-2014
It’s all relative : how customer-perceived competitive advantage influences referral intentions
Mende, Martin
;
Thompson, Scott
;
Coenen, Christian
2014
A service-oriented perspective of facility management
Coenen, Christian
;
von Felten, Daniel
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Mende, Martin
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Thompson, Scott
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von Felten, Daniel
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658.2: Facility Management
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