Title: Prosoziale Kompetenz des Mitarbeiters in der Dienstleistungsinteraktion
Authors : Coenen, Christian
Published in : Dienstleistungskompetenz : strategische Differenzierung durch konsequente Kundenorientierung
Pages : 507
Pages to: 524
Editors of the parent work: F├╝glistaller, U.
Publisher / Ed. Institution : Versus
Publisher / Ed. Institution: Z├╝rich
Issue Date: 2008
License (according to publishing contract) : Licence according to publishing contract
Type of review: Not specified
Language : German
Subjects : IFM
Subject (DDC) : 658.8: Marketing management
Departement: Life Sciences und Facility Management
Organisational Unit: Institute of Facility Management (IFM)
Publication type: Book Part
ISBN: 978-3-03909-085-3
URI: https://digitalcollection.zhaw.ch/handle/11475/3562
Appears in Collections:Publikationen Life Sciences und Facility Management

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