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Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-29709
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dc.contributor.authorWiedemann, Anna-
dc.contributor.authorWiesche, Manuel-
dc.contributor.authorGewald, Heiko-
dc.contributor.authorKrcmar, Helmut-
dc.date.accessioned2024-02-02T09:20:56Z-
dc.date.available2024-02-02T09:20:56Z-
dc.date.issued2023-07-14-
dc.identifier.issn1471-7727de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/29709-
dc.description.abstractInformation systems (IS) literature has predominantly studied IS project control with a focus on software development projects. However, by virtue of digital transformation, an increasing number of organizations are implementing cross-functional teams, combining software development with software operations tasks. The goal is to react quickly to the ever-changing market requirements. The DevOps concept aims to effectively orchestrate development and operations activities and smoothly manage tensions within teams, resulting from the heterogeneous composition of skills, responsibilities, and working styles. In contrast to the predominant project management view of control of prior research, which focuses on software development, this study investigates a different perspective: focusing on exerting control in DevOps teams and simultaneously navigating tensions between software development and operations. Utilizing an inductive theory-building approach, we first identify the four tensions discussed in prior literature—namely, goal conflict, method discomfort, decision rights, and time rhythm—and then empirically derive corresponding resolutions. Integrating our findings, we present an empirically derived model that can serve as a DevOps control approach for navigating the tensions between development and operations teams. This model extends our theoretical knowledge about control in DevOps teams and serves to inform IT practitioners, helping them successfully implement and manage DevOps teams.de_CH
dc.language.isoende_CH
dc.publisherElsevierde_CH
dc.relation.ispartofInformation and Organizationde_CH
dc.rightshttp://creativecommons.org/licenses/by/4.0/de_CH
dc.subjectDevOpsde_CH
dc.subjectControl theoryde_CH
dc.subjectInternal IT teamde_CH
dc.subjectCase studyde_CH
dc.subjectProduct managementde_CH
dc.subjectTensionde_CH
dc.subject.ddc005: Computerprogrammierung, Programme und Datende_CH
dc.subject.ddc658.403: Entscheidungsfindung, Informationsmanagementde_CH
dc.titleIntegrating development and operations teams : a control approach for DevOpsde_CH
dc.typeBeitrag in wissenschaftlicher Zeitschriftde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.organisationalunitInstitut für Wirtschaftsinformatik (IWI)de_CH
dc.identifier.doi10.1016/j.infoandorg.2023.100474de_CH
dc.identifier.doi10.21256/zhaw-29709-
zhaw.funding.euNode_CH
zhaw.issue3de_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.start100474de_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.volume33de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.author.additionalNode_CH
zhaw.display.portraitYesde_CH
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Wiedemann, A., Wiesche, M., Gewald, H., & Krcmar, H. (2023). Integrating development and operations teams : a control approach for DevOps. Information and Organization, 33(3), 100474. https://doi.org/10.1016/j.infoandorg.2023.100474
Wiedemann, A. et al. (2023) ‘Integrating development and operations teams : a control approach for DevOps’, Information and Organization, 33(3), p. 100474. Available at: https://doi.org/10.1016/j.infoandorg.2023.100474.
A. Wiedemann, M. Wiesche, H. Gewald, and H. Krcmar, “Integrating development and operations teams : a control approach for DevOps,” Information and Organization, vol. 33, no. 3, p. 100474, Jul. 2023, doi: 10.1016/j.infoandorg.2023.100474.
WIEDEMANN, Anna, Manuel WIESCHE, Heiko GEWALD und Helmut KRCMAR, 2023. Integrating development and operations teams : a control approach for DevOps. Information and Organization. 14 Juli 2023. Bd. 33, Nr. 3, S. 100474. DOI 10.1016/j.infoandorg.2023.100474
Wiedemann, Anna, Manuel Wiesche, Heiko Gewald, and Helmut Krcmar. 2023. “Integrating Development and Operations Teams : A Control Approach for DevOps.” Information and Organization 33 (3): 100474. https://doi.org/10.1016/j.infoandorg.2023.100474.
Wiedemann, Anna, et al. “Integrating Development and Operations Teams : A Control Approach for DevOps.” Information and Organization, vol. 33, no. 3, July 2023, p. 100474, https://doi.org/10.1016/j.infoandorg.2023.100474.


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