Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-28479
Full metadata record
DC FieldValueLanguage
dc.contributor.authorEl-Awaisi, Alla-
dc.contributor.authorO'Carroll, Veronica-
dc.contributor.authorKoraysh, Somaya-
dc.contributor.authorKoummich, Sarra-
dc.contributor.authorHuber, Marion-
dc.date.accessioned2023-08-18T13:16:47Z-
dc.date.available2023-08-18T13:16:47Z-
dc.date.issued2020-09-22-
dc.identifier.issn1356-1820de_CH
dc.identifier.issn1469-9567de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/28479-
dc.description.abstractSocial media posts can be used to explore public perceptions of interprofessional teams and healthcare professionals. The aim of this study was to use social listening technique to explore unfiltered public perceptions of the professionals involved in healthcare teams during the COVID-19 pandemic, in a naturalistic online setting, and to elaborate on the emotional reactions in response to an online social media post. A cross-sectional retrospective review of comments on a specific social media post was conducted between 15 March and 28 April 2020 using summative content analysis. One image that was widely circulated on social media platforms with two questions: 'Who society thinks works at hospital? versus who really works at hospitals?' was selected. Three platforms were searched, Facebook®, Twitter®, and LinkedIn®. Only publicly available posts were included. Out of the initial 40 posts identified, 21 posts which had 1759 comments were analysed and 1576 were included for coding. Of the emerging nine themes, perceptions of who is in the team was the largest (40.5%, n = 639), followed by agreement (23.1%, n = 364) and feeling excluded (16.2%, n = 255). Of emotional expressions, 42.1% were positive and 57.9% negative. The most frequent emotions were frustration (54.4%, n = 857) followed by gratitude (16.3%, n = 257) and relief (15.9%, n = 250). The post brought considerable attention to the role of the interprofessional team and generated many feelings of frustration and exclusion. For this reason, the response to this social media post is very important and not to be overlooked. Healthcare professionals need to work together to strengthen their presence as an interprofessional team, united to deliver safe effective quality care for patients. The current COVID-19 pandemic and the media attention should be taken as an opportunity by the interprofessional community to work together to combat negative media stereotypes. Further research is warranted on public perceptions of the healthcare team.de_CH
dc.language.isoende_CH
dc.publisherTaylor & Francisde_CH
dc.relation.ispartofJournal of Interprofessional Carede_CH
dc.rightshttp://creativecommons.org/licenses/by-nc-nd/4.0/de_CH
dc.subjectInterprofessional collaborationde_CH
dc.subjectContent analysisde_CH
dc.subjectHealthcare teamde_CH
dc.subjectRolesde_CH
dc.subjectSocial mediade_CH
dc.subjectBetacoronavirusde_CH
dc.subjectCOVID-19de_CH
dc.subjectCross-sectional studiesde_CH
dc.subjectInterprofessional relationsde_CH
dc.subjectRetrospective studiesde_CH
dc.subjectSARS-CoV-2de_CH
dc.subjectCoronavirus infectionsde_CH
dc.subjectPandemicsde_CH
dc.subjectPatient care teamde_CH
dc.subjectPneumonia, Viralde_CH
dc.subject.ddc610: Medizin und Gesundheitde_CH
dc.titlePerceptions of who is in the healthcare team? : A content analysis of social media posts during COVID-19 pandemicde_CH
dc.typeBeitrag in wissenschaftlicher Zeitschriftde_CH
dcterms.typeTextde_CH
zhaw.departementGesundheitde_CH
zhaw.organisationalunitInstitut für Public Health (IPH)de_CH
dc.identifier.doi10.1080/13561820.2020.1819779de_CH
dc.identifier.doi10.21256/zhaw-28479-
dc.identifier.pmid32962452de_CH
zhaw.funding.euNode_CH
zhaw.issue5de_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.end632de_CH
zhaw.pages.start622de_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.volume34de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.author.additionalNode_CH
zhaw.display.portraitYesde_CH
Appears in collections:Publikationen Gesundheit

Files in This Item:
File Description SizeFormat 
2020_ El-Awais-et-al_Perceptions-of-who-is-in-the-healthcare-team.pdf1.77 MBAdobe PDFThumbnail
View/Open
Show simple item record
El-Awaisi, A., O’Carroll, V., Koraysh, S., Koummich, S., & Huber, M. (2020). Perceptions of who is in the healthcare team? : A content analysis of social media posts during COVID-19 pandemic. Journal of Interprofessional Care, 34(5), 622–632. https://doi.org/10.1080/13561820.2020.1819779
El-Awaisi, A. et al. (2020) ‘Perceptions of who is in the healthcare team? : A content analysis of social media posts during COVID-19 pandemic’, Journal of Interprofessional Care, 34(5), pp. 622–632. Available at: https://doi.org/10.1080/13561820.2020.1819779.
A. El-Awaisi, V. O’Carroll, S. Koraysh, S. Koummich, and M. Huber, “Perceptions of who is in the healthcare team? : A content analysis of social media posts during COVID-19 pandemic,” Journal of Interprofessional Care, vol. 34, no. 5, pp. 622–632, Sep. 2020, doi: 10.1080/13561820.2020.1819779.
EL-AWAISI, Alla, Veronica O’CARROLL, Somaya KORAYSH, Sarra KOUMMICH und Marion HUBER, 2020. Perceptions of who is in the healthcare team? : A content analysis of social media posts during COVID-19 pandemic. Journal of Interprofessional Care. 22 September 2020. Bd. 34, Nr. 5, S. 622–632. DOI 10.1080/13561820.2020.1819779
El-Awaisi, Alla, Veronica O’Carroll, Somaya Koraysh, Sarra Koummich, and Marion Huber. 2020. “Perceptions of Who Is in the Healthcare Team? : A Content Analysis of Social Media Posts during COVID-19 Pandemic.” Journal of Interprofessional Care 34 (5): 622–32. https://doi.org/10.1080/13561820.2020.1819779.
El-Awaisi, Alla, et al. “Perceptions of Who Is in the Healthcare Team? : A Content Analysis of Social Media Posts during COVID-19 Pandemic.” Journal of Interprofessional Care, vol. 34, no. 5, Sept. 2020, pp. 622–32, https://doi.org/10.1080/13561820.2020.1819779.


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.