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dc.contributor.authorLatifovic, Esmeralda-
dc.contributor.authorHändler-Schuster, Daniela-
dc.date.accessioned2023-05-11T09:11:37Z-
dc.date.available2023-05-11T09:11:37Z-
dc.date.issued2023-04-29-
dc.identifier.issn1865-9217de_CH
dc.identifier.issn2212-0289de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/27823-
dc.description.abstractIntroduction: Due to globalization and the resulting diversity intercultural communication is increasingly coming to the fore. In addition, long-term care is mainly staffed with caregivers who have a migration background, which makes successful intercultural communication all the more important. Therefore, the aim of the present study was to define recommendations by interviewing relatives which can be used to promote intercultural communication in long-term care with regard to relationship building. Method: A qualitative explorative content analysis, which follows the content-structuring method with an inductive approach. The semi-structured guided individual interviews were conducted with relatives (n = 14) of residents from two retirement centers in Switzerland. Results: Four categories were defined: “Perceive communication as a need”, “Consider the desire for recognition of relatives”, “Promote readiness of caregivers”, and “Know opportunities and challenges in intercultural communication”. Conclusion: Intercultural communication means being aware of the significance of culture and one's own origins in order to recognize the peculiarities of the counterpart and to interact sensitively with them. Relatives want to be actively involved when nurses reach their limits in communication and interaction. Relatives want safe care that is based on empathy. When nurses show concern towards others in a person-centered way and are aware of where they come from, this can promote trust and contribute significantly to supporting communication and interaction between cultures.de_CH
dc.language.isoende_CH
dc.publisherElsevierde_CH
dc.relation.ispartofZeitschrift für Evidenz, Fortbildung und Qualität im Gesundheitswesende_CH
dc.rightshttps://creativecommons.org/licenses/by/4.0/de_CH
dc.subjectAngehörigede_CH
dc.subjectFamily membersde_CH
dc.subjectIntercultural communicationde_CH
dc.subjectInterkulturelle Kommunikationde_CH
dc.subjectLangzeitpflegede_CH
dc.subjectLong-term carede_CH
dc.subjectQualitative Inhaltsanalysede_CH
dc.subjectQualitative content analysisde_CH
dc.subjectTranscultural carede_CH
dc.subjectTranskulturelle Pflegede_CH
dc.subject.ddc302.2: Kommunikationde_CH
dc.subject.ddc610.73: Pflegede_CH
dc.titleIntercultural communication in long-term care : the perspective of relatives from Switzerlandde_CH
dc.title.alternativeInterkulturelle Kommunikation und Interaktion in der Langzeitpflege : Sichtweisen von Angehörigen aus der Schweizde_CH
dc.typeBeitrag in wissenschaftlicher Zeitschriftde_CH
dcterms.typeTextde_CH
zhaw.departementGesundheitde_CH
zhaw.organisationalunitInstitut für Pflege (IPF)de_CH
dc.identifier.doi10.1016/j.zefq.2023.02.002de_CH
dc.identifier.doi10.21256/zhaw-27823-
dc.identifier.pmid37127457de_CH
zhaw.funding.euNode_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.end7de_CH
zhaw.pages.start1de_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.volume178de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.author.additionalNode_CH
zhaw.display.portraitYesde_CH
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Latifovic, E., & Händler-Schuster, D. (2023). Intercultural communication in long-term care : the perspective of relatives from Switzerland. Zeitschrift Für Evidenz, Fortbildung Und Qualität Im Gesundheitswesen, 178, 1–7. https://doi.org/10.1016/j.zefq.2023.02.002
Latifovic, E. and Händler-Schuster, D. (2023) ‘Intercultural communication in long-term care : the perspective of relatives from Switzerland’, Zeitschrift für Evidenz, Fortbildung und Qualität im Gesundheitswesen, 178, pp. 1–7. Available at: https://doi.org/10.1016/j.zefq.2023.02.002.
E. Latifovic and D. Händler-Schuster, “Intercultural communication in long-term care : the perspective of relatives from Switzerland,” Zeitschrift für Evidenz, Fortbildung und Qualität im Gesundheitswesen, vol. 178, pp. 1–7, Apr. 2023, doi: 10.1016/j.zefq.2023.02.002.
LATIFOVIC, Esmeralda und Daniela HÄNDLER-SCHUSTER, 2023. Intercultural communication in long-term care : the perspective of relatives from Switzerland. Zeitschrift für Evidenz, Fortbildung und Qualität im Gesundheitswesen. 29 April 2023. Bd. 178, S. 1–7. DOI 10.1016/j.zefq.2023.02.002
Latifovic, Esmeralda, and Daniela Händler-Schuster. 2023. “Intercultural Communication in Long-Term Care : The Perspective of Relatives from Switzerland.” Zeitschrift Für Evidenz, Fortbildung Und Qualität Im Gesundheitswesen 178 (April): 1–7. https://doi.org/10.1016/j.zefq.2023.02.002.
Latifovic, Esmeralda, and Daniela Händler-Schuster. “Intercultural Communication in Long-Term Care : The Perspective of Relatives from Switzerland.” Zeitschrift Für Evidenz, Fortbildung Und Qualität Im Gesundheitswesen, vol. 178, Apr. 2023, pp. 1–7, https://doi.org/10.1016/j.zefq.2023.02.002.


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