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  4. Publikationen School of Management and Law
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dc.contributor.authorLiberatore, Florian-
dc.contributor.authorHollenstein, Eva-
dc.contributor.authorKriech, Sarah-
dc.contributor.authorBetschon, Elsbeth-
dc.contributor.authorHahn, Sabine-
dc.contributor.authorAngerer, Alfred-
dc.date.accessioned2018-11-09T14:57:24Z-
dc.date.available2018-11-09T14:57:24Z-
dc.date.issued2017-
dc.identifier.issn2466-7498de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/12721-
dc.description.abstractThere is an increasing relevance of quality management certifications for health care organizations to assess, improve and communicate their quality of care. However, certification procedures, such as ISO, applied to the health care sector were originally developed for the manufacturing industry. Therefore, the focus of their assessments lies in the management systems of organizations that are criticized for being too generic. However, medical and care services constitute the main value creation of a health care provider. Consequently, a quality certification should focus on the quality of the medical treatment and care procedures and standards. Several authors indicate a lack of research on such care-specific certification procedures. This article demonstrates the need for a high quality of care certification, discusses the seven key challenges in the development of a Swiss certificate for care excellence and provides an outlook of the ongoing government-funded project “Swiss care excellence certificate”.de_CH
dc.language.isoende_CH
dc.rightsLicence according to publishing contractde_CH
dc.subjectCertificationde_CH
dc.subjectQuality of carede_CH
dc.subject.ddc362: Gesundheits- und Sozialdienstede_CH
dc.titleOne cert fits all? : challenges of assessing care excellence in health organizations : insights from the research project “Swiss care excellence certificate”de_CH
dc.typeKonferenz: Sonstigesde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.organisationalunitWinterthurer Institut für Gesundheitsökonomie (WIG)de_CH
zhaw.conference.details17th EURAM Annual Conference, Glasgow, Scotland, 21-24 June 2017de_CH
zhaw.funding.euNode_CH
zhaw.originated.zhawYesde_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.publication.reviewPeer review (Abstract)de_CH
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Liberatore, F., Hollenstein, E., Kriech, S., Betschon, E., Hahn, S., & Angerer, A. (2017). One cert fits all? : challenges of assessing care excellence in health organizations : insights from the research project “Swiss care excellence certificate”. 17th EURAM Annual Conference, Glasgow, Scotland, 21-24 June 2017.
Liberatore, F. et al. (2017) ‘One cert fits all? : challenges of assessing care excellence in health organizations : insights from the research project “Swiss care excellence certificate”’, in 17th EURAM Annual Conference, Glasgow, Scotland, 21-24 June 2017.
F. Liberatore, E. Hollenstein, S. Kriech, E. Betschon, S. Hahn, and A. Angerer, “One cert fits all? : challenges of assessing care excellence in health organizations : insights from the research project “Swiss care excellence certificate”,” in 17th EURAM Annual Conference, Glasgow, Scotland, 21-24 June 2017, 2017.
LIBERATORE, Florian, Eva HOLLENSTEIN, Sarah KRIECH, Elsbeth BETSCHON, Sabine HAHN und Alfred ANGERER, 2017. One cert fits all? : challenges of assessing care excellence in health organizations : insights from the research project “Swiss care excellence certificate”. In: 17th EURAM Annual Conference, Glasgow, Scotland, 21-24 June 2017. Conference presentation. 2017
Liberatore, Florian, Eva Hollenstein, Sarah Kriech, Elsbeth Betschon, Sabine Hahn, and Alfred Angerer. 2017. “One Cert Fits All? : Challenges of Assessing Care Excellence in Health Organizations : Insights from the Research Project “Swiss Care Excellence Certificate”.” Conference presentation. In 17th EURAM Annual Conference, Glasgow, Scotland, 21-24 June 2017.
Liberatore, Florian, et al. “One Cert Fits All? : Challenges of Assessing Care Excellence in Health Organizations : Insights from the Research Project “Swiss Care Excellence Certificate”.” 17th EURAM Annual Conference, Glasgow, Scotland, 21-24 June 2017, 2017.


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