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  2. School of Management and Law
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  4. Publikationen School of Management and Law
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dc.contributor.authorSteiner, Reto-
dc.contributor.authorKaiser, Claire-
dc.contributor.authorReichmuth, Lukas-
dc.date.accessioned2018-10-16T15:46:44Z-
dc.date.available2018-10-16T15:46:44Z-
dc.date.issued2015-
dc.identifier.isbn978-94-6236-611-4de_CH
dc.identifier.isbn978‐94‐6274‐401‐1de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/11870-
dc.description.abstractLocal governments are an important provider of public services. Decentralization, which is often supported by international organizations, has become an important reform strategy in many countries in recent decades. An analysis of the influence of structural variables on local public service delivery can be helpful to determine what tasks can be provided at the local tier of government and what organizational structures are most suitable. This article therefore investigates the question of what structural factors influence the provision of local services. Switzerland is selected as the unit of research; in Switzerland, one-third of public spending is done at the local level, showing the significance of local public service delivery. This article draws data from the Swiss Local Authorities Monitoring, a survey of all 2,324 Swiss municipalities that has been conducted in 2009/2010. Using regression analysis, the article indicates that structural variables influence public service delivery. We can therefore learn how structures should be designed to help municipalities perform better.de_CH
dc.language.isoende_CH
dc.publisherEleven International Publishingde_CH
dc.relation.ispartofseriesThe Winelands Papersde_CH
dc.rightsLicence according to publishing contractde_CH
dc.subject.ddc350: Öffentliche Verwaltungde_CH
dc.titleWhat structural factors influence public service delivery? : lessons learned from a study of swiss municipalitiesde_CH
dc.typeKonferenz: Paperde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.publisher.placeThe Haguede_CH
zhaw.conference.detailsInnovation in the Urban Age, 2014de_CH
zhaw.funding.euNode_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.end128de_CH
zhaw.pages.start99de_CH
zhaw.parentwork.editorMinderman, Goos-
zhaw.parentwork.editorReddy, Purshottama Sivanarain-
zhaw.publication.statuspublishedVersionde_CH
zhaw.series.number2014de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.title.proceedingsInnovation for the urban age : innovative approaches to public governance for the new urban agede_CH
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Steiner, R., Kaiser, C., & Reichmuth, L. (2015). What structural factors influence public service delivery? : lessons learned from a study of swiss municipalities [Conference paper]. In G. Minderman & P. S. Reddy (Eds.), Innovation for the urban age : innovative approaches to public governance for the new urban age (pp. 99–128). Eleven International Publishing.
Steiner, R., Kaiser, C. and Reichmuth, L. (2015) ‘What structural factors influence public service delivery? : lessons learned from a study of swiss municipalities’, in G. Minderman and P.S. Reddy (eds) Innovation for the urban age : innovative approaches to public governance for the new urban age. The Hague: Eleven International Publishing, pp. 99–128.
R. Steiner, C. Kaiser, and L. Reichmuth, “What structural factors influence public service delivery? : lessons learned from a study of swiss municipalities,” in Innovation for the urban age : innovative approaches to public governance for the new urban age, 2015, pp. 99–128.
STEINER, Reto, Claire KAISER und Lukas REICHMUTH, 2015. What structural factors influence public service delivery? : lessons learned from a study of swiss municipalities. In: Goos MINDERMAN und Purshottama Sivanarain REDDY (Hrsg.), Innovation for the urban age : innovative approaches to public governance for the new urban age. Conference paper. The Hague: Eleven International Publishing. 2015. S. 99–128. ISBN 978-94-6236-611-4
Steiner, Reto, Claire Kaiser, and Lukas Reichmuth. 2015. “What Structural Factors Influence Public Service Delivery? : Lessons Learned from a Study of Swiss Municipalities.” Conference paper. In Innovation for the Urban Age : Innovative Approaches to Public Governance for the New Urban Age, edited by Goos Minderman and Purshottama Sivanarain Reddy, 99–128. The Hague: Eleven International Publishing.
Steiner, Reto, et al. “What Structural Factors Influence Public Service Delivery? : Lessons Learned from a Study of Swiss Municipalities.” Innovation for the Urban Age : Innovative Approaches to Public Governance for the New Urban Age, edited by Goos Minderman and Purshottama Sivanarain Reddy, Eleven International Publishing, 2015, pp. 99–128.


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