Issue Date | Title | Involved Person(s) |
2013 | From maintenance management to asset management : shifting the view from functional behavior of assets to value creation with assets | Heitz, Christoph; Kleger, Sabina; Sigrist, Jörg |
2013 | Internet of services : telecommunication services evolution | Sorano, Javier; Heitz, Christoph; Hutter, Hans-Peter; Fernández, Rafael; Hierro, Juan J., et al |
2013 | Asset management : from minimizing costs to maximizing value creation | Heitz, Christoph; Sigrist, Jörg |
2011 | Modelling customer lifetime value in contractual settings | Heitz, Christoph; Dettling, Marcel; Ruckstuhl, Andreas |
2010 | Customer lifetime value under complex contract structures | Heitz, Christoph; Ruckstuhl, Andreas; Dettling, Marcel |