| Publikationstyp: | Konferenz: Paper |
| Art der Begutachtung: | Keine Angabe |
| Titel: | From intentions to actions : measuring customer's word-of-mouth behaviour via critical internet feedback technique |
| Autor/-in: | Coenen, Christian |
| Tagungsband: | Proceedings of the 11th International Research Symposium in Service Quality |
| Angaben zur Konferenz: | 11th International Research Symposium in Service Quality, Wolfsburg,11-14 June 2009 |
| Erscheinungsdatum: | 2009 |
| Sprache: | Deutsch |
| Schlagwörter: | IFM |
| Fachgebiet (DDC): | 658.8: Marketingmanagement |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/3643 |
| Volltext Version: | Publizierte Version |
| Lizenz (gemäss Verlagsvertrag): | Lizenz gemäss Verlagsvertrag |
| Departement: | Life Sciences und Facility Management |
| Organisationseinheit: | Institut für Facility Management (IFM) |
| Enthalten in den Sammlungen: | Publikationen Life Sciences und Facility Management |
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Zur Langanzeige
Coenen, C. (2009). From intentions to actions : measuring customer’s word-of-mouth behaviour via critical internet feedback technique. Proceedings of the 11th International Research Symposium in Service Quality.
Coenen, C. (2009) ‘From intentions to actions : measuring customer’s word-of-mouth behaviour via critical internet feedback technique’, in Proceedings of the 11th International Research Symposium in Service Quality.
C. Coenen, “From intentions to actions : measuring customer’s word-of-mouth behaviour via critical internet feedback technique,” in Proceedings of the 11th International Research Symposium in Service Quality, 2009.
COENEN, Christian, 2009. From intentions to actions : measuring customer’s word-of-mouth behaviour via critical internet feedback technique. In: Proceedings of the 11th International Research Symposium in Service Quality. Conference paper. 2009
Coenen, Christian. 2009. “From intentions to actions : measuring customer’s word-of-mouth behaviour via critical internet feedback technique.” Conference paper. In Proceedings of the 11th International Research Symposium in Service Quality.
Coenen, Christian. “From intentions to actions : measuring customer’s word-of-mouth behaviour via critical internet feedback technique.” Proceedings of the 11th International Research Symposium in Service Quality, 2009.
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