| Publikationstyp: | Konferenz: Paper |
| Art der Begutachtung: | Peer review (Publikation) |
| Titel: | Sustainable value optimization by smart services along the customer lifecycle |
| Autor/-in: | Meierhofer, Jürg Stucki, Melissa |
| et. al: | No |
| DOI: | 10.1007/978-3-031-36698-7_3 |
| Tagungsband: | Smart Services Summit : smart services creating sustainability |
| Herausgeber/-in des übergeordneten Werkes: | Meierhofer, Jürg West, Shaun Buecheler, Thierry |
| Seite(n): | 23 |
| Seiten bis: | 30 |
| Angaben zur Konferenz: | Fifth Smart Services Summit, Zurich, Switzerland, 21 October 2022 |
| Erscheinungsdatum: | 2023 |
| Reihe: | Progress in IS |
| Verlag / Hrsg. Institution: | Springer |
| Verlag / Hrsg. Institution: | Cham |
| ISBN: | 978-3-031-36697-0 978-3-031-36698-7 |
| Sprache: | Englisch |
| Schlagwörter: | Smart service; Customer lifecycle; Value creation; Sustainability |
| Fachgebiet (DDC): | 338.927: Umweltökonomie und nachhaltige Entwicklung |
| Zusammenfassung: | This paper investigates the creation of economic and ecological value in manufacturing ecosystems. The focus is put on the B2B relationship during a lifecycle between a provider of production machines and a customer applying this machine in its own production processes. Smart services for manufacturing environments have been proven to create economic value for the actors in an ecosystem and there are several quantitative approaches to assess this value. Additionally, smart services have the potential to create ecological value by manifold levers such as, for example, higher equipment efficiency, extended lifetime, or more efficient maintenance processes. This paper extends the existing quantitative models for economic value creation by incorporating a quantitative model for ecological benefits and costs. |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/28583 |
| Volltext Version: | Publizierte Version |
| Lizenz (gemäss Verlagsvertrag): | Lizenz gemäss Verlagsvertrag |
| Departement: | School of Engineering |
| Organisationseinheit: | Institut für Datenanalyse und Prozessdesign (IDP) |
| Publiziert im Rahmen des ZHAW-Projekts: | Nutzung von Daten entlang dem Produkt- und Kundenlebenszyklus zur Optimierung der Triple Bottom Line |
| Enthalten in den Sammlungen: | Publikationen School of Engineering |
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Zur Langanzeige
Meierhofer, J., & Stucki, M. (2023). Sustainable value optimization by smart services along the customer lifecycle [Conference paper]. In J. Meierhofer, S. West, & T. Buecheler (Eds.), Smart Services Summit : smart services creating sustainability (pp. 23–30). Springer. https://doi.org/10.1007/978-3-031-36698-7_3
Meierhofer, J. and Stucki, M. (2023) ‘Sustainable value optimization by smart services along the customer lifecycle’, in J. Meierhofer, S. West, and T. Buecheler (eds) Smart Services Summit : smart services creating sustainability. Cham: Springer, pp. 23–30. Available at: https://doi.org/10.1007/978-3-031-36698-7_3.
J. Meierhofer and M. Stucki, “Sustainable value optimization by smart services along the customer lifecycle,” in Smart Services Summit : smart services creating sustainability, 2023, pp. 23–30. doi: 10.1007/978-3-031-36698-7_3.
MEIERHOFER, Jürg und Melissa STUCKI, 2023. Sustainable value optimization by smart services along the customer lifecycle. In: Jürg MEIERHOFER, Shaun WEST und Thierry BUECHELER (Hrsg.), Smart Services Summit : smart services creating sustainability. Conference paper. Cham: Springer. 2023. S. 23–30. ISBN 978-3-031-36697-0
Meierhofer, Jürg, and Melissa Stucki. 2023. “Sustainable Value Optimization by Smart Services along the Customer Lifecycle.” Conference paper. In Smart Services Summit : Smart Services Creating Sustainability, edited by Jürg Meierhofer, Shaun West, and Thierry Buecheler, 23–30. Cham: Springer. https://doi.org/10.1007/978-3-031-36698-7_3.
Meierhofer, Jürg, and Melissa Stucki. “Sustainable Value Optimization by Smart Services along the Customer Lifecycle.” Smart Services Summit : Smart Services Creating Sustainability, edited by Jürg Meierhofer et al., Springer, 2023, pp. 23–30, https://doi.org/10.1007/978-3-031-36698-7_3.
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