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Publikationstyp: Beitrag in wissenschaftlicher Zeitschrift
Art der Begutachtung: Peer review (Publikation)
Titel: When the private and the public self don’t align : the role of discrepant moral identity dimensions in processing inconsistent CSR information
Autor/-in: Demasi, Ramona
Voegtlin, Christian
et. al: No
DOI: 10.1007/s10551-022-05282-z
10.21256/zhaw-27507
Erschienen in: Journal of Business Ethics
Band(Heft): 187
Heft: 1
Seite(n): 73
Seiten bis: 96
Erscheinungsdatum: 31-Okt-2022
Verlag / Hrsg. Institution: Springer
ISSN: 0167-4544
1573-0697
Sprache: Englisch
Schlagwörter: Moral identity; Internalization; Symbolization; Corporate hypocrisy; Corporate social responsibility; CSR information; Personality trait
Fachgebiet (DDC): 658.408: Sicherheitsmanagement, Umweltmanagement
Zusammenfassung: Inconsistent information between an organization’s corporate social responsibility (CSR) commitments and perceived CSR (in-)action is a big challenge for organizations because this is typically associated with perceptions of corporate hypocrisy and related negative stakeholder reactions. However, in contrast to the prevailing corporate hypocrisy literature we argue that inconsistent CSR information does not always correspond to perceptions of corporate hypocrisy; rather, responses depend on individual predispositions in processing CSR-related information. In this study, we investigate how an individual’s moral identity shapes reactions to inconsistent CSR information. The results of our three studies show that individuals who symbolize—i.e., display—their moral identity to the public more than they internalize moral values react less negatively to inconsistent CSR information. We also show that this weakens their anger and willingness to change company behavior. Furthermore, we find that this effect is amplified for extraverted but weakened for neurotic individuals. Our findings underline the importance of individual predispositions in processing CSR information.
Weitere Angaben: Erworben im Rahmen der Schweizer Nationallizenzen (http://www.nationallizenzen.ch)
URI: https://digitalcollection.zhaw.ch/handle/11475/27507
Volltext Version: Publizierte Version
Lizenz (gemäss Verlagsvertrag): CC BY 4.0: Namensnennung 4.0 International
Departement: School of Management and Law
Organisationseinheit: Center for Corporate Responsibility (CCR)
Enthalten in den Sammlungen:Publikationen School of Management and Law

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Demasi, R., & Voegtlin, C. (2022). When the private and the public self don’t align : the role of discrepant moral identity dimensions in processing inconsistent CSR information. Journal of Business Ethics, 187(1), 73–96. https://doi.org/10.1007/s10551-022-05282-z
Demasi, R. and Voegtlin, C. (2022) ‘When the private and the public self don’t align : the role of discrepant moral identity dimensions in processing inconsistent CSR information’, Journal of Business Ethics, 187(1), pp. 73–96. Available at: https://doi.org/10.1007/s10551-022-05282-z.
R. Demasi and C. Voegtlin, “When the private and the public self don’t align : the role of discrepant moral identity dimensions in processing inconsistent CSR information,” Journal of Business Ethics, vol. 187, no. 1, pp. 73–96, Oct. 2022, doi: 10.1007/s10551-022-05282-z.
DEMASI, Ramona und Christian VOEGTLIN, 2022. When the private and the public self don’t align : the role of discrepant moral identity dimensions in processing inconsistent CSR information. Journal of Business Ethics. 31 Oktober 2022. Bd. 187, Nr. 1, S. 73–96. DOI 10.1007/s10551-022-05282-z
Demasi, Ramona, and Christian Voegtlin. 2022. “When the Private and the Public Self Don’t Align : The Role of Discrepant Moral Identity Dimensions in Processing Inconsistent CSR Information.” Journal of Business Ethics 187 (1): 73–96. https://doi.org/10.1007/s10551-022-05282-z.
Demasi, Ramona, and Christian Voegtlin. “When the Private and the Public Self Don’t Align : The Role of Discrepant Moral Identity Dimensions in Processing Inconsistent CSR Information.” Journal of Business Ethics, vol. 187, no. 1, Oct. 2022, pp. 73–96, https://doi.org/10.1007/s10551-022-05282-z.


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