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https://doi.org/10.21256/zhaw-24529| Publikationstyp: | Beitrag in wissenschaftlicher Zeitschrift |
| Art der Begutachtung: | Peer review (Publikation) |
| Titel: | Introducing an electronic identity : the co-design approach in the Canton of Schaffhausen |
| Autor/-in: | Andermatt, Kevin C. Göldi, Ramon A. |
| et. al: | No |
| DOI: | 10.5334/ssas.122 10.21256/zhaw-24529 |
| Erschienen in: | Swiss Yearbook of Administrative Sciences |
| Band(Heft): | 9 |
| Heft: | 1 |
| Seite(n): | 41 |
| Seiten bis: | 50 |
| Erscheinungsdatum: | 2018 |
| Verlag / Hrsg. Institution: | Ubiquity Press |
| ISSN: | 2632-9255 |
| Sprache: | Englisch |
| Schlagwörter: | Co-design; Electronic identity; Participation; Public service innovation; E-Government; Smart Government; Technology acceptance |
| Fachgebiet (DDC): | 350: Öffentliche Verwaltung |
| Zusammenfassung: | Because of the Schaffhausen population’s needs regarding more flexibility of authorities, an augmented importance of online services and increases in (cyber) security awareness, the e-government committee (eGov-Kernteam) of the Canton of Schaffhausen decided to pilot the electronic identity Schaffhauser eID+ to ultimately allow for efficient and effective Smart Government processes.* The aim of this practice article is to show how the Canton of Schaffhausen adopted a co-design approach to introduce its electronic identity and to set out key findings regarding the introduction of a technology-based public service innovation. Based on the strategic approach of a ‘testing laboratory’, co-design methodology was used through conducting usability tests and semi-structured interviews with selected individuals. The optimization suggestions collected were subsequently evaluated and reintegrated. Furthermore, the collected data were used to analyze the acceptance of the Schaffhauser eID+. This piloting procedure in cooperation with citizens unites several advantages: modest budgets, rapid and more targeted product changes and, in the sense of co-design, positive spillovers with regard to acceptance and legitimacy. In reference to Smart Government and to ensure ongoing civic participation, the co-design approach should also be considered in the further development of any E-ID or Smart Government project. |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/24529 |
| Volltext Version: | Publizierte Version |
| Lizenz (gemäss Verlagsvertrag): | CC BY 4.0: Namensnennung 4.0 International |
| Departement: | School of Management and Law |
| Organisationseinheit: | Institut für Verwaltungs-Management (IVM) |
| Enthalten in den Sammlungen: | Publikationen School of Management and Law |
Dateien zu dieser Ressource:
| Datei | Beschreibung | Größe | Format | |
|---|---|---|---|---|
| 2018_Andermatt-etal_Electronic-identity-Co-design-approach-SH.pdf | 1.28 MB | Adobe PDF |  Öffnen/Anzeigen |
Zur Langanzeige
Andermatt, K. C., & Göldi, R. A. (2018). Introducing an electronic identity : the co-design approach in the Canton of Schaffhausen. Swiss Yearbook of Administrative Sciences, 9(1), 41–50. https://doi.org/10.5334/ssas.122
Andermatt, K.C. and Göldi, R.A. (2018) ‘Introducing an electronic identity : the co-design approach in the Canton of Schaffhausen’, Swiss Yearbook of Administrative Sciences, 9(1), pp. 41–50. Available at: https://doi.org/10.5334/ssas.122.
K. C. Andermatt and R. A. Göldi, “Introducing an electronic identity : the co-design approach in the Canton of Schaffhausen,” Swiss Yearbook of Administrative Sciences, vol. 9, no. 1, pp. 41–50, 2018, doi: 10.5334/ssas.122.
ANDERMATT, Kevin C. und Ramon A. GÖLDI, 2018. Introducing an electronic identity : the co-design approach in the Canton of Schaffhausen. Swiss Yearbook of Administrative Sciences. 2018. Bd. 9, Nr. 1, S. 41–50. DOI 10.5334/ssas.122
Andermatt, Kevin C., and Ramon A. Göldi. 2018. “Introducing an Electronic Identity : The Co-Design Approach in the Canton of Schaffhausen.” Swiss Yearbook of Administrative Sciences 9 (1): 41–50. https://doi.org/10.5334/ssas.122.
Andermatt, Kevin C., and Ramon A. Göldi. “Introducing an Electronic Identity : The Co-Design Approach in the Canton of Schaffhausen.” Swiss Yearbook of Administrative Sciences, vol. 9, no. 1, 2018, pp. 41–50, https://doi.org/10.5334/ssas.122.
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