Publikationstyp: Konferenz: Paper
Art der Begutachtung: Editorial review
Titel: SME selection criteria for external IS/IT consultants, including Swiss Universities of Applied Sciences
Autor/-in: Hodapp, Theresa
Mastronardi, Luca
Keller, Thomas
Tagungsband: Information systems 2014 : conference proceedings
Herausgeber/-in des übergeordneten Werkes: Powell, Philip
Nunes, Miguel Baptista
Isaias, Pedro
Seite(n): 365
Seiten bis: 368
Angaben zur Konferenz: 7th IADIS International Conference Information Systems, Madrid, Spain, 28 February - 2 March 2014
Erscheinungsdatum: 2014
Verlag / Hrsg. Institution: IADIS Press
ISBN: 978-989-8704-04-7
Sprache: Englisch
Schlagwörter: SME; IADIS; Swiss; University
Fachgebiet (DDC): 004: Informatik
Zusammenfassung: Independent of the level of IS/IT competencies of a small and medium-sized enterprises (SMEs), almost all enlist the services of an external consultant at some point. External consultants can handle a wide range of tasks. While there is some evidence that external assistance with IT projects is an effective course of action, so far no information has been available on what SMEs pay attention to when choosing their consultants. The aim of the preliminary study was to establish SMEs? selection criteria for hiring IS/IT consultants, to determine what competencies SMEs look for in their external consultants, and to find out if Swiss universities of applied sciences (UAS) are included in their selection process. Interviews were conducted with 15 SMEs, most of which are based in the Swiss cantons of Zurich and Schaffhausen. Findings indicate that selection criteria vary considerably according to the size of the SMEs. The majority have never consulted a UAS.
URI: https://digitalcollection.zhaw.ch/handle/11475/15219
Volltext Version: Publizierte Version
Lizenz (gemäss Verlagsvertrag): Lizenz gemäss Verlagsvertrag
Departement: School of Management and Law
Organisationseinheit: Institut für Wirtschaftsinformatik (IWI)
Enthalten in den Sammlungen:Publikationen School of Management and Law

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Hodapp, T., Mastronardi, L., & Keller, T. (2014). SME selection criteria for external IS/IT consultants, including Swiss Universities of Applied Sciences [Conference paper]. In P. Powell, M. B. Nunes, & P. Isaias (Eds.), Information systems 2014 : conference proceedings (pp. 365–368). IADIS Press.
Hodapp, T., Mastronardi, L. and Keller, T. (2014) ‘SME selection criteria for external IS/IT consultants, including Swiss Universities of Applied Sciences’, in P. Powell, M.B. Nunes, and P. Isaias (eds) Information systems 2014 : conference proceedings. IADIS Press, pp. 365–368.
T. Hodapp, L. Mastronardi, and T. Keller, “SME selection criteria for external IS/IT consultants, including Swiss Universities of Applied Sciences,” in Information systems 2014 : conference proceedings, 2014, pp. 365–368.
HODAPP, Theresa, Luca MASTRONARDI und Thomas KELLER, 2014. SME selection criteria for external IS/IT consultants, including Swiss Universities of Applied Sciences. In: Philip POWELL, Miguel Baptista NUNES und Pedro ISAIAS (Hrsg.), Information systems 2014 : conference proceedings. Conference paper. IADIS Press. 2014. S. 365–368. ISBN 978-989-8704-04-7
Hodapp, Theresa, Luca Mastronardi, and Thomas Keller. 2014. “SME Selection Criteria for External IS/IT Consultants, Including Swiss Universities of Applied Sciences.” Conference paper. In Information Systems 2014 : Conference Proceedings, edited by Philip Powell, Miguel Baptista Nunes, and Pedro Isaias, 365–68. IADIS Press.
Hodapp, Theresa, et al. “SME Selection Criteria for External IS/IT Consultants, Including Swiss Universities of Applied Sciences.” Information Systems 2014 : Conference Proceedings, edited by Philip Powell et al., IADIS Press, 2014, pp. 365–68.


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