| Publication type: | Conference paper |
| Type of review: | Editorial review |
| Title: | SME selection criteria for external IS/IT consultants, including Swiss Universities of Applied Sciences |
| Authors: | Hodapp, Theresa Mastronardi, Luca Keller, Thomas |
| Proceedings: | Information systems 2014 : conference proceedings |
| Editors of the parent work: | Powell, Philip Nunes, Miguel Baptista Isaias, Pedro |
| Page(s): | 365 |
| Pages to: | 368 |
| Conference details: | 7th IADIS International Conference Information Systems, Madrid, Spain, 28 February - 2 March 2014 |
| Issue Date: | 2014 |
| Publisher / Ed. Institution: | IADIS Press |
| ISBN: | 978-989-8704-04-7 |
| Language: | English |
| Subjects: | SME; IADIS; Swiss; University |
| Subject (DDC): | 004: Computer science |
| Abstract: | Independent of the level of IS/IT competencies of a small and medium-sized enterprises (SMEs), almost all enlist the services of an external consultant at some point. External consultants can handle a wide range of tasks. While there is some evidence that external assistance with IT projects is an effective course of action, so far no information has been available on what SMEs pay attention to when choosing their consultants. The aim of the preliminary study was to establish SMEs? selection criteria for hiring IS/IT consultants, to determine what competencies SMEs look for in their external consultants, and to find out if Swiss universities of applied sciences (UAS) are included in their selection process. Interviews were conducted with 15 SMEs, most of which are based in the Swiss cantons of Zurich and Schaffhausen. Findings indicate that selection criteria vary considerably according to the size of the SMEs. The majority have never consulted a UAS. |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/15219 |
| Fulltext version: | Published version |
| License (according to publishing contract): | Licence according to publishing contract |
| Departement: | School of Management and Law |
| Organisational Unit: | Institute of Business Information Technology (IWI) |
| Appears in collections: | Publikationen School of Management and Law |
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Hodapp, T., Mastronardi, L., & Keller, T. (2014). SME selection criteria for external IS/IT consultants, including Swiss Universities of Applied Sciences [Conference paper]. In P. Powell, M. B. Nunes, & P. Isaias (Eds.), Information systems 2014 : conference proceedings (pp. 365–368). IADIS Press.
Hodapp, T., Mastronardi, L. and Keller, T. (2014) ‘SME selection criteria for external IS/IT consultants, including Swiss Universities of Applied Sciences’, in P. Powell, M.B. Nunes, and P. Isaias (eds) Information systems 2014 : conference proceedings. IADIS Press, pp. 365–368.
T. Hodapp, L. Mastronardi, and T. Keller, “SME selection criteria for external IS/IT consultants, including Swiss Universities of Applied Sciences,” in Information systems 2014 : conference proceedings, 2014, pp. 365–368.
HODAPP, Theresa, Luca MASTRONARDI und Thomas KELLER, 2014. SME selection criteria for external IS/IT consultants, including Swiss Universities of Applied Sciences. In: Philip POWELL, Miguel Baptista NUNES und Pedro ISAIAS (Hrsg.), Information systems 2014 : conference proceedings. Conference paper. IADIS Press. 2014. S. 365–368. ISBN 978-989-8704-04-7
Hodapp, Theresa, Luca Mastronardi, and Thomas Keller. 2014. “SME Selection Criteria for External IS/IT Consultants, Including Swiss Universities of Applied Sciences.” Conference paper. In Information Systems 2014 : Conference Proceedings, edited by Philip Powell, Miguel Baptista Nunes, and Pedro Isaias, 365–68. IADIS Press.
Hodapp, Theresa, et al. “SME Selection Criteria for External IS/IT Consultants, Including Swiss Universities of Applied Sciences.” Information Systems 2014 : Conference Proceedings, edited by Philip Powell et al., IADIS Press, 2014, pp. 365–68.
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