| Publikationstyp: | Konferenz: Paper |
| Art der Begutachtung: | Keine Angabe |
| Titel: | Hospital catering : a look at products, pricing and atmosphere |
| Autor/-in: | Honegger, Franziska Weilenmann, Sandra |
| Tagungsband: | XXlll IFHE World Congress 2016, Book of Abstracts and Full Papers |
| Seite(n): | 145 |
| Angaben zur Konferenz: | XXIII IFHE World Congress 2016, Daejeon, South Korea, 31 July - 6 August 2016 |
| Erscheinungsdatum: | 2016 |
| Sprache: | Englisch |
| Fachgebiet (DDC): | 362.11: Krankenhäuser und verwandte Einrichtungen 640: Hauswirtschaft und Familienleben |
| Zusammenfassung: | Background: Food Services in hospitals are an important source of relaxation for employees. Catering facilities not only need to provide consumers with a suitable range of food and beverages at reasonable prices but also to offer a comfortable atmosphere. So far, there has not been any study looking at these factors in Swiss hospitals. Aim: Aim of this research was to detect, present and evaluate offerings, pricing and infrastructural atmosphere of catering facilities in Swiss hospitals. This in order to provide hospital decision makers with a basis to compare and contrast their services. Methods: Qualitative research design, underpinned by the pragmatism paradigm and a primarily inductive approach. The inquiry strategy was a multi methods case study. Case study entity is 18 hospitals catering facilities – focusing on public cafeterias. Data collection methods include document research, structured observations and semi-structured expert interviews. Data was primarily analysed thematically. Results: Detailed overview and comparison of food and beverage offers and corresponding price ranges and commented factors shaping the atmosphere of the catering areas. Employees benefit from notable pricing discounts. Conclusion: Catering facilities are acknowledged to be an important image factor for hospitals. The findings correspond with literature stating key points for successful catering services. This adds to the body of knowledge in the field of Home Economics by providing a sound argumentation basis to set up and maintain competitive catering offerings in (Swiss) hospitals. |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/6158 |
| Volltext Version: | Publizierte Version |
| Lizenz (gemäss Verlagsvertrag): | Lizenz gemäss Verlagsvertrag |
| Departement: | Life Sciences und Facility Management |
| Organisationseinheit: | Institut für Facility Management (IFM) |
| Enthalten in den Sammlungen: | Publikationen Life Sciences und Facility Management |
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Honegger, F., & Weilenmann, S. (2016). Hospital catering : a look at products, pricing and atmosphere [Conference paper]. XXlll IFHE World Congress 2016, Book of Abstracts and Full Papers, 145.
Honegger, F. and Weilenmann, S. (2016) ‘Hospital catering : a look at products, pricing and atmosphere’, in XXlll IFHE World Congress 2016, Book of Abstracts and Full Papers, p. 145.
F. Honegger and S. Weilenmann, “Hospital catering : a look at products, pricing and atmosphere,” in XXlll IFHE World Congress 2016, Book of Abstracts and Full Papers, 2016, p. 145.
HONEGGER, Franziska und Sandra WEILENMANN, 2016. Hospital catering : a look at products, pricing and atmosphere. In: XXlll IFHE World Congress 2016, Book of Abstracts and Full Papers. Conference paper. 2016. S. 145
Honegger, Franziska, and Sandra Weilenmann. 2016. “Hospital Catering : A Look at Products, Pricing and Atmosphere.” Conference paper. In XXlll IFHE World Congress 2016, Book of Abstracts and Full Papers, 145.
Honegger, Franziska, and Sandra Weilenmann. “Hospital Catering : A Look at Products, Pricing and Atmosphere.” XXlll IFHE World Congress 2016, Book of Abstracts and Full Papers, 2016, p. 145.
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