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Publikationstyp: Beitrag in wissenschaftlicher Zeitschrift
Art der Begutachtung: Peer review (Publikation)
Titel: Consumer-oriented interventions to extend smartphones’ service lifetime
Autor/-in: Bieser, Jan C.T.
Blumer, Yann
Burkhalter, Linda
Itten, René
Jobin, Marilou
Hilty, Lorenz M.
et. al: Yes
DOI: 10.1016/j.clrc.2022.100074
10.21256/zhaw-25863
Erschienen in: Cleaner and Responsible Consumption
Band(Heft): 7
Heft: 100074
Erscheinungsdatum: 2022
Verlag / Hrsg. Institution: Elsevier
ISSN: 2666-7843
Sprache: Englisch
Schlagwörter: Smartphone; Lifecycle; Lifetime extension; Consumer intervention; Environmental impact
Fachgebiet (DDC): 004: Informatik
333: Bodenwirtschaft und Ressourcen
Zusammenfassung: A promising strategy to reduce smartphones' environmental footprint is to increase their service lifetime, thereby reducing the demand for resource-intensive production of new devices. Most of the existing literature focuses on production-oriented measures, such as improving repairability, but what remains missing is a systematic overview of consumer-oriented interventions to extend smartphones' service lifetime. In this study, we applied the consumer intervention mapping approach by systematically identifying consumer decision situations along the smartphone life cycle and interventions that encourage consumers to make smartphone lifetime-extending decisions. We identify two main mechanisms to achieve lifetime extension: retention by increasing the time during which a user keeps a device, and recirculation by passing on a device to an additional user. Altogether, we identified 26 different types of interventions to induce consumers to make smartphone lifetime-extending decisions and structure these according to consumer-influence techniques, e.g., informing consumers about retention/recirculation options and environmental impacts caused throughout device life cycles, persuading consumers by creating emotional attachment, nudging consumers through product labels for secondhand devices, simplifying execution of lifetime-extending decision options through take-back programs, and incentivizing lifetime-extension through buy-back programs. These interventions' success in achieving lifetime extensions and reducing environmental impacts in practice depends on the degree to which they actually extend smartphones' service lifetime and reduce production of new devices (displacement rate), induction and re-spending effects associated with the interventions, and the interventions’ implementation feasibility, which conflicts of interest in the smartphone ecosystem often challenge.
URI: https://digitalcollection.zhaw.ch/handle/11475/25863
Volltext Version: Publizierte Version
Lizenz (gemäss Verlagsvertrag): CC BY 4.0: Namensnennung 4.0 International
Departement: Life Sciences und Facility Management
School of Management and Law
Organisationseinheit: Institut für Innovation und Entrepreneurship (IIE)
Institut für Umwelt und Natürliche Ressourcen (IUNR)
Publiziert im Rahmen des ZHAW-Projekts: Lebensdauerverlängerung für Mobilgeräte
Enthalten in den Sammlungen:Publikationen Life Sciences und Facility Management
Publikationen School of Management and Law

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Bieser, J. C. T., Blumer, Y., Burkhalter, L., Itten, R., Jobin, M., & Hilty, L. M. (2022). Consumer-oriented interventions to extend smartphones’ service lifetime. Cleaner and Responsible Consumption, 7(100074). https://doi.org/10.1016/j.clrc.2022.100074
Bieser, J.C.T. et al. (2022) ‘Consumer-oriented interventions to extend smartphones’ service lifetime’, Cleaner and Responsible Consumption, 7(100074). Available at: https://doi.org/10.1016/j.clrc.2022.100074.
J. C. T. Bieser, Y. Blumer, L. Burkhalter, R. Itten, M. Jobin, and L. M. Hilty, “Consumer-oriented interventions to extend smartphones’ service lifetime,” Cleaner and Responsible Consumption, vol. 7, no. 100074, 2022, doi: 10.1016/j.clrc.2022.100074.
BIESER, Jan C.T., Yann BLUMER, Linda BURKHALTER, René ITTEN, Marilou JOBIN und Lorenz M. HILTY, 2022. Consumer-oriented interventions to extend smartphones’ service lifetime. Cleaner and Responsible Consumption. 2022. Bd. 7, Nr. 100074. DOI 10.1016/j.clrc.2022.100074
Bieser, Jan C.T., Yann Blumer, Linda Burkhalter, René Itten, Marilou Jobin, and Lorenz M. Hilty. 2022. “Consumer-Oriented Interventions to Extend Smartphones’ Service Lifetime.” Cleaner and Responsible Consumption 7 (100074). https://doi.org/10.1016/j.clrc.2022.100074.
Bieser, Jan C. T., et al. “Consumer-Oriented Interventions to Extend Smartphones’ Service Lifetime.” Cleaner and Responsible Consumption, vol. 7, no. 100074, 2022, https://doi.org/10.1016/j.clrc.2022.100074.


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