| Issue Date | Title | Involved Person(s) |
| 2014 | Customers as investment objects : a new perspective on marketing | Heitz, Christoph; Bütikofer, Stephan; Dettling, Marcel |
| 2014 | On the economics of asset management | Heitz, Christoph; Goren Huber, Lilach |
| 2014 | Anlagenbewirtschaftung und Nutzenmaximierung | Goren Huber, Lilach; Heitz, Christoph; Sigrist, Jörg |
| 2014 | Churn prediction based on text mining and CRM data analysis | Schatzmann, Anders; Heitz, Christoph; Münch, Thomas |
| 2011 | Modelling customer lifetime value in contractual settings | Heitz, Christoph; Dettling, Marcel; Ruckstuhl, Andreas |
| 2008 | Knowledge management in call centers : how routing rules influence expertise and service quality | Heitz, Christoph; Ryder, Geoffrey; Ross, Kevin |
| 2008 | Flow-time estimation in dynamic job shops with priority scheduling using a hybrid modelling approach | Sigrist, Jörg; Heitz, Christoph |
| 2008 | Modal vector fitting : a tool for generating rational models of high accuracy with arbitrary terminal conditions | Gustavsen, Bjørn; Heitz, Christoph |
| 2008 | The concept of shadow price to monetarize the intangible value of expertise | Fragniere, Emmanuel; Heitz, Christoph; Moresino, Franceso |
| 2007 | Rational modeling of multiport systems by modal vector fitting | Gustavsen, Björn; Heitz, Christoph |
| 2005 | Process performance analysis and layout optimization for a medium-sized manufacturing enterprise | Dietrich, Jürg; Heitz, Christoph |
| 2004 | Inventory management based on simulation of ordering process | Heitz, Christoph; Gomez, Claudio |
| 2004 | Simulation based case studies for management training in the fields of production and supply chain Management | Meierhofer, Jürg; Heitz, Christoph; Steiner, Albert |
| 2004 | Dynamical behaviour of cyclic production lines under instationary conditions with a system dynamics approach | Engeler, Meinrad; Heitz, Christoph; Zaglauer, Helmut |
| 2002 | Analysis of phase-resolved partial discharge patterns of voids based on a stochastic process approach | Altenburger, Ruprecht; Heitz, Christoph; Timmer, Jens |
