Publication type: Contribution to magazine or newspaper
Title: Von der Wüste in die Oase - Kunde misst Serviceorientierung an vier Merkmalen
Authors: Coenen, Christian
Published in: Lufthanseat
Volume(Issue): 861
Issue: 46
Pages: 2
Issue Date: 2000
Publisher / Ed. Institution: Deutsche Lufthansa
Language: German
Subject (DDC): 658.8: Marketing management
URI: https://digitalcollection.zhaw.ch/handle/11475/4575
Fulltext version: Published version
License (according to publishing contract): Licence according to publishing contract
Departement: Life Sciences and Facility Management
Organisational Unit: Institute of Facility Management (IFM)
Appears in Collections:Publikationen Life Sciences und Facility Management

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