Service-Excellence durch Prosocial Service Performance

Coenen, Christian

Publication type:	Book part
Type of review:	Not specified
Title:	Service-Excellence durch Prosocial Service Performance
Authors:	Coenen, Christian
Published in:	Service-Excellence als Impulsgeber
Editors of the parent work:	Gouthier, M.
Page(s):	423
Pages to:	440
Issue Date:	2007
Publisher / Ed. Institution:	Gabler
Publisher / Ed. Institution:	Wiesbaden
ISBN:	978-3-8349-0688-5
Language:	German
Subjects:	IFM
Subject (DDC):	658.8: Marketing management
URI:	https://digitalcollection.zhaw.ch/handle/11475/3667
Fulltext version:	Published version
License (according to publishing contract):	Licence according to publishing contract
Departement:	Life Sciences and Facility Management
Organisational Unit:	Institute of Facility Management (IFM)
Appears in collections:	Publikationen Life Sciences und Facility Management

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Coenen, C. (2007). Service-Excellence durch Prosocial Service Performance. In M. Gouthier (ed.), Service-Excellence als Impulsgeber (pp. 423–440). Gabler.

Coenen, C. (2007) ‘Service-Excellence durch Prosocial Service Performance’, in M. Gouthier (ed.) Service-Excellence als Impulsgeber. Wiesbaden: Gabler, pp. 423–440.

C. Coenen, “Service-Excellence durch Prosocial Service Performance,” in Service-Excellence als Impulsgeber, M. Gouthier, Ed. Wiesbaden: Gabler, 2007, pp. 423–440.

COENEN, Christian, 2007. Service-Excellence durch Prosocial Service Performance. In: M. GOUTHIER (Hrsg.), Service-Excellence als Impulsgeber. Wiesbaden: Gabler. S. 423–440. ISBN 978-3-8349-0688-5

Coenen, Christian. 2007. “Service-Excellence durch Prosocial Service Performance.” In Service-Excellence als Impulsgeber, edited by M. Gouthier, 423–40. Wiesbaden: Gabler.

Coenen, Christian. “Service-Excellence durch Prosocial Service Performance.” Service-Excellence als Impulsgeber, edited by M. Gouthier, Gabler, 2007, pp. 423–40.