| Publication type: | Working paper – expertise – study |
| Title: | The relevance of prosocial service behaviors of customer contact employees in an airline setting |
| Authors: | Coenen, Christian |
| Issue Date: | 2001 |
| Publisher / Ed. Institution: | Arizona State University |
| Publisher / Ed. Institution: | Tempe |
| Language: | English |
| Subject (DDC): | 658.8: Marketing management |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/3661 |
| License (according to publishing contract): | Licence according to publishing contract |
| Departement: | Life Sciences and Facility Management |
| Organisational Unit: | Institute of Facility Management (IFM) |
| Appears in collections: | Publikationen Life Sciences und Facility Management |
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Coenen, C. (2001). The relevance of prosocial service behaviors of customer contact employees in an airline setting. Arizona State University.
Coenen, C. (2001) The relevance of prosocial service behaviors of customer contact employees in an airline setting. Tempe: Arizona State University.
C. Coenen, “The relevance of prosocial service behaviors of customer contact employees in an airline setting,” Arizona State University, Tempe, 2001.
COENEN, Christian, 2001. The relevance of prosocial service behaviors of customer contact employees in an airline setting. Tempe: Arizona State University
Coenen, Christian. 2001. “The Relevance of Prosocial Service Behaviors of Customer Contact Employees in an Airline Setting.” Tempe: Arizona State University.
Coenen, Christian. The Relevance of Prosocial Service Behaviors of Customer Contact Employees in an Airline Setting. Arizona State University, 2001.
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