Publikationstyp: | Working Paper – Gutachten – Studie |
Titel: | The relevance of prosocial service behaviors of customer contact employees in an airline setting |
Autor/-in: | Coenen, Christian |
Erscheinungsdatum: | 2001 |
Verlag / Hrsg. Institution: | Arizona State University |
Verlag / Hrsg. Institution: | Tempe |
Sprache: | Englisch |
Fachgebiet (DDC): | 658.8: Marketingmanagement |
URI: | https://digitalcollection.zhaw.ch/handle/11475/3661 |
Lizenz (gemäss Verlagsvertrag): | Lizenz gemäss Verlagsvertrag |
Departement: | Life Sciences und Facility Management |
Organisationseinheit: | Institut für Facility Management (IFM) |
Enthalten in den Sammlungen: | Publikationen Life Sciences und Facility Management |
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Coenen, C. (2001). The relevance of prosocial service behaviors of customer contact employees in an airline setting. Arizona State University.
Coenen, C. (2001) The relevance of prosocial service behaviors of customer contact employees in an airline setting. Tempe: Arizona State University.
C. Coenen, “The relevance of prosocial service behaviors of customer contact employees in an airline setting,” Arizona State University, Tempe, 2001.
COENEN, Christian, 2001. The relevance of prosocial service behaviors of customer contact employees in an airline setting. Tempe: Arizona State University
Coenen, Christian. 2001. “The Relevance of Prosocial Service Behaviors of Customer Contact Employees in an Airline Setting.” Tempe: Arizona State University.
Coenen, Christian. The Relevance of Prosocial Service Behaviors of Customer Contact Employees in an Airline Setting. Arizona State University, 2001.
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