Social software as a new way of customer employee interaction

Coenen, Christian; Müller-Seitz, G.

Publication type:	Conference other
Type of review:	Not specified
Title:	Social software as a new way of customer employee interaction
Authors:	Coenen, Christian Müller-Seitz, G.
Conference details:	AMA ServSIG Service Research Conference, Singapore, 2-4 June 2005
Issue Date:	2005
Language:	English
Subjects:	IFM
Subject (DDC):	658.8: Marketing management
URI:	https://digitalcollection.zhaw.ch/handle/11475/3655
Fulltext version:	Published version
License (according to publishing contract):	Licence according to publishing contract
Departement:	Life Sciences and Facility Management
Organisational Unit:	Institute of Facility Management (IFM)
Appears in collections:	Publikationen Life Sciences und Facility Management

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Coenen, C., & Müller-Seitz, G. (2005). Social software as a new way of customer employee interaction. AMA ServSIG Service Research Conference, Singapore, 2-4 June 2005.

Coenen, C. and Müller-Seitz, G. (2005) ‘Social software as a new way of customer employee interaction’, in AMA ServSIG Service Research Conference, Singapore, 2-4 June 2005.

C. Coenen and G. Müller-Seitz, “Social software as a new way of customer employee interaction,” in AMA ServSIG Service Research Conference, Singapore, 2-4 June 2005, 2005.

COENEN, Christian und G. MÜLLER-SEITZ, 2005. Social software as a new way of customer employee interaction. In: AMA ServSIG Service Research Conference, Singapore, 2-4 June 2005. Conference presentation. 2005

Coenen, Christian, and G. Müller-Seitz. 2005. “Social Software as a New Way of Customer Employee Interaction.” Conference presentation. In AMA ServSIG Service Research Conference, Singapore, 2-4 June 2005.

Coenen, Christian, and G. Müller-Seitz. “Social Software as a New Way of Customer Employee Interaction.” AMA ServSIG Service Research Conference, Singapore, 2-4 June 2005, 2005.