Title: FM-Servicebarometer : Mess- und Steuerungsinstrument interner Dienstleistungsqualität
Authors : Coenen, Christian
Waldburger, Doris
Pages : 75
Pages to: 84
Conference details: Facility Management Kongress 2012, Frankfurt am Main, 6.-8. März 2012
Publisher / Ed. Institution : VDE
Publisher / Ed. Institution: Berlin
Issue Date: 2012
Language : Deutsch / German
Subjects : Barometer; Dienstleistungsqualität; Facility Management; Kausalmodell
Subject (DDC) : 658.2: Facility Management
658.8: Marketingmanagement
Departement: Life Sciences und Facility Management
Organisational Unit: Institut für Facility Management (IFM)
Publication type: Konferenz: Paper / Conference Paper
Type of review: Keine Angabe / Not specified
URI: https://digitalcollection.zhaw.ch/handle/11475/3642
License (according to publishing contract) : Lizenz gemäss Verlagsvertrag / Licence according to publishing contract
Appears in Collections:Publikationen Life Sciences und Facility Management

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