Publication type: Conference paper
Type of review: Not specified
Title: Relationship value in FM : a customer perspective
Authors: Coenen, Christian
Schäfer-Cui, Ying Ying
Conference details: EFMC 2013, Prague, Czech Republic, 23-24 May 2013
Issue Date: 2013
Language: English
Subjects: Added value; Relationship management; Customer
Subject (DDC): 658.2: Facility Management
658.8: Marketing management
URI: https://digitalcollection.zhaw.ch/handle/11475/3588
Fulltext version: Published version
License (according to publishing contract): Licence according to publishing contract
Departement: Life Sciences and Facility Management
Organisational Unit: Institute of Facility Management (IFM)
Appears in collections:Publikationen Life Sciences und Facility Management

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Coenen, C., & Schäfer-Cui, Y. Y. (2013). Relationship value in FM : a customer perspective. EFMC 2013, Prague, Czech Republic, 23-24 May 2013.
Coenen, C. and Schäfer-Cui, Y.Y. (2013) ‘Relationship value in FM : a customer perspective’, in EFMC 2013, Prague, Czech Republic, 23-24 May 2013.
C. Coenen and Y. Y. Schäfer-Cui, “Relationship value in FM : a customer perspective,” in EFMC 2013, Prague, Czech Republic, 23-24 May 2013, 2013.
COENEN, Christian und Ying Ying SCHÄFER-CUI, 2013. Relationship value in FM : a customer perspective. In: EFMC 2013, Prague, Czech Republic, 23-24 May 2013. Conference paper. 2013
Coenen, Christian, and Ying Ying Schäfer-Cui. 2013. “Relationship Value in FM : A Customer Perspective.” Conference paper. In EFMC 2013, Prague, Czech Republic, 23-24 May 2013.
Coenen, Christian, and Ying Ying Schäfer-Cui. “Relationship Value in FM : A Customer Perspective.” EFMC 2013, Prague, Czech Republic, 23-24 May 2013, 2013.


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