| Publication type: | Book part |
| Type of review: | Not specified |
| Title: | Beyond financial performance : capturing relationship value in FM |
| Authors: | Coenen, Christian von Felten, Daniel Waldburger, Doris |
| Published in: | The added value of facilities management : concepts, findings and perspectives |
| Editors of the parent work: | Jensen, Per Anker van der Voordt, Theo Coenen, Christian |
| Page(s): | 105 |
| Pages to: | 122 |
| Issue Date: | 2012 |
| Publisher / Ed. Institution: | Polyteknisk Forlag |
| Publisher / Ed. Institution: | Lyngby |
| ISBN: | 978-8-7502-1062-7 |
| Language: | English |
| Subjects: | Relationship; Facility Management; Value |
| Subject (DDC): | 658.2: Facility Management |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/3582 |
| Fulltext version: | Published version |
| License (according to publishing contract): | Licence according to publishing contract |
| Departement: | Life Sciences and Facility Management |
| Organisational Unit: | Institute of Facility Management (IFM) |
| Appears in collections: | Publikationen Life Sciences und Facility Management |
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Coenen, C., von Felten, D., & Waldburger, D. (2012). Beyond financial performance : capturing relationship value in FM. In P. A. Jensen, T. van der Voordt, & C. Coenen (Eds.), The added value of facilities management : concepts, findings and perspectives (pp. 105–122). Polyteknisk Forlag.
Coenen, C., von Felten, D. and Waldburger, D. (2012) ‘Beyond financial performance : capturing relationship value in FM’, in P.A. Jensen, T. van der Voordt, and C. Coenen (eds) The added value of facilities management : concepts, findings and perspectives. Lyngby: Polyteknisk Forlag, pp. 105–122.
C. Coenen, D. von Felten, and D. Waldburger, “Beyond financial performance : capturing relationship value in FM,” in The added value of facilities management : concepts, findings and perspectives, P. A. Jensen, T. van der Voordt, and C. Coenen, Eds. Lyngby: Polyteknisk Forlag, 2012, pp. 105–122.
COENEN, Christian, Daniel VON FELTEN und Doris WALDBURGER, 2012. Beyond financial performance : capturing relationship value in FM. In: Per Anker JENSEN, Theo VAN DER VOORDT und Christian COENEN (Hrsg.), The added value of facilities management : concepts, findings and perspectives. Lyngby: Polyteknisk Forlag. S. 105–122. ISBN 978-8-7502-1062-7
Coenen, Christian, Daniel von Felten, and Doris Waldburger. 2012. “Beyond Financial Performance : Capturing Relationship Value in FM.” In The Added Value of Facilities Management : Concepts, Findings and Perspectives, edited by Per Anker Jensen, Theo van der Voordt, and Christian Coenen, 105–22. Lyngby: Polyteknisk Forlag.
Coenen, Christian, et al. “Beyond Financial Performance : Capturing Relationship Value in FM.” The Added Value of Facilities Management : Concepts, Findings and Perspectives, edited by Per Anker Jensen et al., Polyteknisk Forlag, 2012, pp. 105–22.
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