Publication type: Book part
Type of review: Not specified
Title: Managementansätze zur Förderung serviceorientierten Dienstleisterverhaltens
Authors: Coenen, Christian
Published in: Dienstleistungskompetenz : strategische Differenzierung durch konsequente Kundenorientierung
Editors of the parent work: Füglistaller, U.
Pages: 468
Pages to: 506
Issue Date: 2008
Publisher / Ed. Institution: Versus
Publisher / Ed. Institution: Zürich
ISBN: 978-3-03909-085-3
Language: German
Subjects: IFM
Subject (DDC): 658.8: Marketing management
URI: https://digitalcollection.zhaw.ch/handle/11475/3571
Fulltext version: Published version
License (according to publishing contract): Licence according to publishing contract
Departement: Life Sciences and Facility Management
Organisational Unit: Institute of Facility Management (IFM)
Appears in Collections:Publikationen Life Sciences und Facility Management

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