Title: Managementansätze zur Förderung serviceorientierten Dienstleisterverhaltens
Authors : Coenen, Christian
Published in : Dienstleistungskompetenz : strategische Differenzierung durch konsequente Kundenorientierung
Pages : 468
Pages to: 506
Editors of the parent work: Füglistaller, U.
Publisher / Ed. Institution : Versus
Publisher / Ed. Institution: Zürich
Issue Date: 2008
License (according to publishing contract) : Licence according to publishing contract
Type of review: Not specified
Language : German
Subjects : IFM
Subject (DDC) : 658.8: Marketing management
Departement: Life Sciences und Facility Management
Organisational Unit: Institute of Facility Management (IFM)
Publication type: Book Part
ISBN: 978-3-03909-085-3
URI: https://digitalcollection.zhaw.ch/handle/11475/3571
Appears in Collections:Publikationen Life Sciences und Facility Management

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