Title: Service Excellence als Impulsgeber : Strategien - Management - Innovation - Branchen
Editors: Gouthier, Matthias H. J.
Coenen, Christian
Schulze, Henning S.
Wegmann, Christoph
Publisher / Ed. Institution : Gabler
Publisher / Ed. Institution: Wiesbaden
Issue Date: 2007
License (according to publishing contract) : Licence according to publishing contract
Type of review: Not specified
Language : German
Subjects : IFM
Subject (DDC) : 658.8: Marketing management
Departement: Life Sciences und Facility Management
Organisational Unit: Institute of Facility Management (IFM)
Publication type: Book
DOI : 10.1007/978-3-8349-9544-5
ISBN: 978-3-8349-0688-5
URI: https://digitalcollection.zhaw.ch/handle/11475/3537
Appears in Collections:Publikationen Life Sciences und Facility Management

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