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dc.contributor.authorCattani, Gino-
dc.contributor.authorClemente, Marco-
dc.contributor.authorDurand, Rodolphe-
dc.contributor.authorMai, Ke Michael-
dc.date.accessioned2023-03-14T10:34:33Z-
dc.date.available2023-03-14T10:34:33Z-
dc.date.issued2022-12-02-
dc.identifier.issn0022-2380de_CH
dc.identifier.issn1467-6486de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/27334-
dc.description.abstractSocial control agents (SCAs) discipline organizations and draw the line between appropriate organizational behaviour and misconduct. While prior research focuses on the SCA-organization relationship, we theorize how a key audience (people) interacts with an SCA depending on its decisions to sanction or not organizational misconduct. Building on sociological and organizational research on social norms and their enforcement, we expect that people are more likely to agree with an SCA that sanctions a behaviour that violates rule-based as opposed to value-based norms. Violations of rule-based norms generate more agreement because such norms are less ambiguous and ascertaining when they are violated is easier to establish. As people agree more with SCA decisions to sanction rule-based violations, we expect that the propensity of people to resort to the SCA increases. We find support for our hypotheses with a survey, a series of experiments, and the analysis of complete data on complaints by UK citizens to the Advertising Standards Authority – the UK SCA on advertising – over the period 2007–10. Our paper contributes to research in organizational misconduct by showing how SCAs are both an evaluating entity and an evaluated one and by shedding light on how people co-determine what an acceptable or unacceptable behaviour is. Our paper uniquely links macro- and micro-level studies on corporate misconduct, putting centre stage that SCA's authority essentially depends on a key audience's agreement with the SCAs' underlying norms that underpin their decisions.de_CH
dc.language.isoende_CH
dc.publisherWileyde_CH
dc.relation.ispartofJournal of Management Studiesde_CH
dc.rightsLicence according to publishing contractde_CH
dc.subjectOrganizational misconductde_CH
dc.subjectSocial normde_CH
dc.subjectRulede_CH
dc.subjectValuede_CH
dc.subjectSocial-control agentde_CH
dc.subjectAudiencede_CH
dc.subjectagreementde_CH
dc.subjectAdvertisingde_CH
dc.subject.ddc658.408: Sicherheitsmanagement, Umweltmanagementde_CH
dc.titleWho controls the controller? : people reaction to social control agent's decisions about organizational misconductde_CH
dc.typeBeitrag in wissenschaftlicher Zeitschriftde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.organisationalunitCenter for Corporate Responsibility (CCR)de_CH
dc.identifier.doi10.1111/joms.12894de_CH
zhaw.funding.euNode_CH
zhaw.originated.zhawYesde_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.webfeedW: Spitzenpublikationde_CH
zhaw.author.additionalNode_CH
zhaw.display.portraitYesde_CH
zhaw.relation.referenceshttps://osf.io/h9k5v/?view_only=a597dc1e4ab847639cfa331d3daafcb2de_CH
Appears in collections:Publikationen School of Management and Law

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Cattani, G., Clemente, M., Durand, R., & Mai, K. M. (2022). Who controls the controller? : people reaction to social control agent’s decisions about organizational misconduct. Journal of Management Studies. https://doi.org/10.1111/joms.12894
Cattani, G. et al. (2022) ‘Who controls the controller? : people reaction to social control agent’s decisions about organizational misconduct’, Journal of Management Studies [Preprint]. Available at: https://doi.org/10.1111/joms.12894.
G. Cattani, M. Clemente, R. Durand, and K. M. Mai, “Who controls the controller? : people reaction to social control agent’s decisions about organizational misconduct,” Journal of Management Studies, Dec. 2022, doi: 10.1111/joms.12894.
CATTANI, Gino, Marco CLEMENTE, Rodolphe DURAND und Ke Michael MAI, 2022. Who controls the controller? : people reaction to social control agent’s decisions about organizational misconduct. Journal of Management Studies. 2 Dezember 2022. DOI 10.1111/joms.12894
Cattani, Gino, Marco Clemente, Rodolphe Durand, and Ke Michael Mai. 2022. “Who Controls the Controller? : People Reaction to Social Control Agent’s Decisions About Organizational Misconduct.” Journal of Management Studies, December. https://doi.org/10.1111/joms.12894.
Cattani, Gino, et al. “Who Controls the Controller? : People Reaction to Social Control Agent’s Decisions About Organizational Misconduct.” Journal of Management Studies, Dec. 2022, https://doi.org/10.1111/joms.12894.


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