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|Publication type:||Article in scientific journal|
|Type of review:||Peer review (publication)|
|Title:||Together yet apart : remedies for tensions between volunteers and health care professionals in interprofessional collaboration|
|Authors:||von Schnurbein, Georg|
|Published in:||VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations|
|Publisher / Ed. Institution:||Springer|
|Subjects:||Dyadic perspective; Health care provision; Inter-professional care; Inter-professional collaboration|
|Subject (DDC):||362: Health and social services|
|Abstract:||While volunteering is an essential factor in service delivery in many societal areas, the inclusion of volunteers in formal settings can also lead to tensions. In this article, we combine the literature on volunteering and inter-professional collaboration (IPC) to elaborate a framework regarding remedies for tensions between professional staff and volunteers within IPC in health care provision to ensure successful collaboration. Using a dyadic survey design to interview volunteers and volunteer managers, we show that the perspectives of volunteers and volunteer managers on the antecedents of effective IPC differ in paradoxical ways. While volunteer managers apply organizational logic concerning tasks and processes to avoid tensions, volunteers seek solutions on a relational basis. However, rather than trying to resolve these paradoxes, our study indicates that carefully managing tensions arising between volunteers and professional staff may be more successful than trying to resolve all tensions.|
|Fulltext version:||Published version|
|License (according to publishing contract):||CC BY 4.0: Attribution 4.0 International|
|Departement:||School of Management and Law|
|Organisational Unit:||Winterthur Institute of Health Economics (WIG)|
|Appears in collections:||Publikationen School of Management and Law|
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|2022_von_Schnurbein_Together_Yet_Apart_Voluntas.pdf||20.53 MB||Adobe PDF|
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von Schnurbein, G., Hollenstein, E., Arnold, N., & Liberatore, F. (2022). Together yet apart : remedies for tensions between volunteers and health care professionals in interprofessional collaboration. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations. https://doi.org/10.1007/s11266-022-00492-5
von Schnurbein, G. et al. (2022) ‘Together yet apart : remedies for tensions between volunteers and health care professionals in interprofessional collaboration’, VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations [Preprint]. Available at: https://doi.org/10.1007/s11266-022-00492-5.
G. von Schnurbein, E. Hollenstein, N. Arnold, and F. Liberatore, “Together yet apart : remedies for tensions between volunteers and health care professionals in interprofessional collaboration,” VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, Apr. 2022, doi: 10.1007/s11266-022-00492-5.
von Schnurbein, Georg, et al. “Together yet Apart : Remedies for Tensions between Volunteers and Health Care Professionals in Interprofessional Collaboration.” VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, Apr. 2022, https://doi.org/10.1007/s11266-022-00492-5.
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