Publication type: Book part
Type of review: Editorial review
Title: Deaf patients’ access to health services in Switzerland : an interview with Dr. Tatjana Binggeli, medical scientist and president of the Swiss Federation of the Deaf SGB-FSS
Authors: Binggeli, Tatjana
Hohenstein, Christiane
et. al: No
DOI: 10.1007/978-3-658-27120-6_13
Published in: Multilingual Healthcare : A Global View on Communicative Challenges
Editors of the parent work: Hohenstein, Christiane
Lévy-Tödter, Magdalène
Page(s): 333
Pages to: 346
Issue Date: 2020
Series: FOM-Edition
Publisher / Ed. Institution: Springer
Publisher / Ed. Institution: Wiesbaden
ISBN: 978-3-658-27119-0
978-3-658-27120-6
Language: English
Subjects: Deaf persons; Healthcare access
Subject (DDC): 305: Groups (age, origine, gender, income)
362: Health and social services
Abstract: In Switzerland, as in other countries, deaf and hearing impaired patients experience deficits in accessing the healthcare system (Binggeli 2015). Too little information on health issues is available to them. Communication with doctors is difficult and there is a lack of sign language interpreters. Deaf and hearing impaired patients report little satisfaction with medical services. Even though their legal status is well regulated, the laws are poorly implemented and discrimination persists. There is a lack of public and professional awareness of the barriers deaf patients have to overcome to obtain information about medical issues and health facilities. To counter this, healthcare staff should be educated about the situation of hearing impaired patients, and training in dealing with hearing impaired patients and sign language must be provided. Hearing impaired and deaf medical staff could promote understanding but are under-represented in the healthcare system.
URI: https://digitalcollection.zhaw.ch/handle/11475/22134
Fulltext version: Published version
License (according to publishing contract): Licence according to publishing contract
Departement: Applied Linguistics
Organisational Unit: Institute of Language Competence (ILC)
Appears in collections:Publikationen Angewandte Linguistik

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