Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-21936
Publication type: Article in scientific journal
Type of review: Peer review (publication)
Title: Drivers of acceptance of COVID-19 proximity tracing apps in Switzerland : panel survey analysis
Authors: von Wyl, Viktor
Höglinger, Marc
Sieber, Chloé
Kaufmann, Marco
Moser, André
Serra-Burriel, Miquel
Ballouz, Tala
Menges, Dominik
Frei, Anja
Puhan, Milo Alan
et. al: No
DOI: 10.2196/25701
10.21256/zhaw-21936
Published in: JMIR Public Health and Surveillance
Volume(Issue): 7
Issue: 1
Issue Date: 2021
Publisher / Ed. Institution: J M I R Publications
ISSN: 2369-2960
Language: English
Subjects: COVID-19; SARS-CoV-2; Acceptance; Communication; Compliance; Digital contact tracing; Digital proximity tracing; mHealth; Tracing; Uptake; Usability; Adult; Aged; Contact Tracing; Female; Humans; Male; Middle Aged; Mobile Applications; Surveys and Questionnaires; Switzerland; Physical Distancing
Subject (DDC): 614: Public health and prevention of disease
Abstract: Background: Digital proximity tracing apps have been released to mitigate the transmission of SARS-CoV-2, the virus known to cause COVID-19. However, it remains unclear how the acceptance and uptake of these apps can be improved. Objective: This study aimed to investigate the coverage of the Swiss Covid app and the reasons for its nonuse in Switzerland during a period of increasing incidence of COVID-19 cases. Methods: We collected data between September 28 and October 8, 2020, via a nationwide online panel survey (COVID-19Social Monitor, N=1511). We examined sociodemographic and behavioral factors associated with app use by using multivariable logistic regression, whereas reasons for app nonuse were analyzed descriptively. Results: Overall, 46.5% (703/1511) of the survey participants reported they used the Swiss Covid app, which was an increase from 43.9% (662/1508) reported in the previous study wave conducted in July 2020. A higher monthly household income (ie, income >CHF 10,000 or >US $11,000 vs income ≤CHF 6000 or <US $6600 [reference]: odds ratio [OR] 1.92, 95% CI 1.40-2.64),more frequent internet use (ie, daily [reference] vs less than weekly: OR 0.37, 95% CI 0.16-0.85), better adherence to recommendations for wearing masks (ie, always or most of the time [reference] vs rarely or never: OR 0.28, 95% CI 0.15-0.52),and nonsmoker status (OR 1.32, 95% CI 1.01-1.71) were associated with an increased likelihood for app uptake. Citizenship status (ie, non-Swiss citizenship vs. Swiss [reference]: OR 0.61, 95% CI 0.43-0.87), and language region (French vs Swiss German[reference]: OR 0.61, 95% CI 0.46-0.80) were associated with a lower likelihood for app uptake. Further analysis in a randomly selected subsample (n=712) with more detailed information showed that higher levels of trust in government and health authorities were also associated with a higher likelihood for app uptake (ie, high vs low [reference] trust: OR 3.13, 95% CI 1.58-6.22). The most frequent reasons for app nonuse were lack of perceived benefit of using the app (297/808, 36.8%), followed by the lack of a compatible phone (184/808, 22.8%), and privacy concerns (181/808, 22.4%). Conclusions: Eliminating technical hurdles and communicating the benefits of digital proximity tracing apps are crucial to promote further uptake and adherence of such apps and, ultimately, enhance their effectiveness to aid pandemic mitigation strategies.
URI: https://digitalcollection.zhaw.ch/handle/11475/21936
Fulltext version: Published version
License (according to publishing contract): CC BY 4.0: Attribution 4.0 International
Departement: School of Management and Law
Organisational Unit: Winterthur Institute of Health Economics (WIG)
Appears in collections:Publikationen School of Management and Law

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