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Publikationstyp: Working Paper – Gutachten – Studie
Titel: Cyber risks and Swiss SMEs : an investigation of employee attitudes and behavioral vulnerabilities
Autor/-in: Pugnetti, Carlo
Casián, Carlos
et. al: No
DOI: 10.21256/zhaw-21478
Umfang: 31
Erscheinungsdatum: Jan-2021
Verlag / Hrsg. Institution: ZHAW Zürcher Hochschule für Angewandte Wissenschaften
Verlag / Hrsg. Institution: Winterthur
Sprache: Englisch
Schlagwörter: Cyber risk; Swiss SME
Fachgebiet (DDC): 658.4: Leitendes Management
Zusammenfassung: Cyber attacks are an increasingly significant issue for Swiss SMEs. About one third have already experienced cyber attacks, and four percent have been blackmailed as a result. Most of these problems began with phishing attacks, where criminal elements gained access to the IT system by exploiting an employee error or oversight. We interviewed several employees of Swiss SMEs to understand how their attitudes towards cyber attacks may affect this vulnerability and to develop practical suggestions for corrective action. The interviews were conducted using deep metaphors to understand the hidden cultural and emotional drivers of behavior rather than the rational, visible components. We developed three recommendations to take advantage of the proactive culture at SMEs and decrease their dependence on third-party providers: raise awareness, empower employees, and train a recovery mode.
URI: https://digitalcollection.zhaw.ch/handle/11475/21478
Lizenz (gemäss Verlagsvertrag): Lizenz gemäss Verlagsvertrag
Departement: School of Management and Law
Organisationseinheit: Institut für Risk & Insurance (IRI)
Enthalten in den Sammlungen:Banking, Finance, Insurance

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