Publikationstyp: Konferenz: Paper
Art der Begutachtung: Peer review (Publikation)
Titel: The role of organizational culture for creating understanding and trust through internal crisis communication
Autor/-in: Björck, Albena
Barthelmess, Petra
et. al: No
DOI: 10.30658/icrcc.2020.4
Tagungsband: Proceedings of the International Crisis and Risk Communication Conference
Band(Heft): 3
Seiten: 17
Seiten bis: 20
Angaben zur Konferenz: International Crisis and Risk Communication Conference, Orlando, USA, 9-11 March 2020
Erscheinungsdatum: 2020
Verlag / Hrsg. Institution: Nicholson School of Communication and Media
ISSN: 2576-9111
Sprache: Englisch
Schlagwörter: Internal crisis communication; Multinational company; Strategic crisis communication
Fachgebiet (DDC): 658.4: Leitendes Management
Zusammenfassung: Understanding and trust are major goals of the internal communication in general. In a crisis situation with its inherent uncertainty and lack of time their importance is elevated to a new level. The crisis communication theory lacks a cultural contextualization and a long-standing tradition for including the influence of organizational culture. The purpose of this study is to enhance the understanding of corporate culture as a key factor for internal crisis communication and its effectiveness. It investigates how the visible and less visible levels of culture manifest themselves in the internal crisis communication practice and identifies organizational culture patterns that support or impede understanding and trust.
URI: https://digitalcollection.zhaw.ch/handle/11475/20506
Volltext Version: Publizierte Version
Lizenz (gemäss Verlagsvertrag): Lizenz gemäss Verlagsvertrag
Departement: School of Management and Law
Enthalten in den Sammlungen:Publikationen School of Management and Law

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