| Publikationstyp: | Konferenz: Paper |
| Art der Begutachtung: | Peer review (Publikation) |
| Titel: | The role of organizational culture for creating understanding and trust through internal crisis communication |
| Autor/-in: | Björck, Albena Barthelmess, Petra |
| et. al: | No |
| DOI: | 10.30658/icrcc.2020.4 |
| Tagungsband: | Proceedings of the International Crisis and Risk Communication Conference |
| Band(Heft): | 3 |
| Seite(n): | 17 |
| Seiten bis: | 20 |
| Angaben zur Konferenz: | International Crisis and Risk Communication Conference, Orlando, USA, 9-11 March 2020 |
| Erscheinungsdatum: | 2020 |
| Verlag / Hrsg. Institution: | Nicholson School of Communication and Media |
| ISSN: | 2576-9111 |
| Sprache: | Englisch |
| Schlagwörter: | Internal crisis communication; Multinational company; Strategic crisis communication |
| Fachgebiet (DDC): | 658.4: Leitendes Management |
| Zusammenfassung: | Understanding and trust are major goals of the internal communication in general. In a crisis situation with its inherent uncertainty and lack of time their importance is elevated to a new level. The crisis communication theory lacks a cultural contextualization and a long-standing tradition for including the influence of organizational culture. The purpose of this study is to enhance the understanding of corporate culture as a key factor for internal crisis communication and its effectiveness. It investigates how the visible and less visible levels of culture manifest themselves in the internal crisis communication practice and identifies organizational culture patterns that support or impede understanding and trust. |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/20506 |
| Volltext Version: | Publizierte Version |
| Lizenz (gemäss Verlagsvertrag): | Lizenz gemäss Verlagsvertrag |
| Departement: | School of Management and Law |
| Enthalten in den Sammlungen: | Publikationen School of Management and Law |
Dateien zu dieser Ressource:
Es gibt keine Dateien zu dieser Ressource.
Zur Langanzeige
Björck, A., & Barthelmess, P. (2020). The role of organizational culture for creating understanding and trust through internal crisis communication [Conference paper]. Proceedings of the International Crisis and Risk Communication Conference, 3, 17–20. https://doi.org/10.30658/icrcc.2020.4
Björck, A. and Barthelmess, P. (2020) ‘The role of organizational culture for creating understanding and trust through internal crisis communication’, in Proceedings of the International Crisis and Risk Communication Conference. Nicholson School of Communication and Media, pp. 17–20. Available at: https://doi.org/10.30658/icrcc.2020.4.
A. Björck and P. Barthelmess, “The role of organizational culture for creating understanding and trust through internal crisis communication,” in Proceedings of the International Crisis and Risk Communication Conference, 2020, vol. 3, pp. 17–20. doi: 10.30658/icrcc.2020.4.
BJÖRCK, Albena und Petra BARTHELMESS, 2020. The role of organizational culture for creating understanding and trust through internal crisis communication. In: Proceedings of the International Crisis and Risk Communication Conference. Conference paper. Nicholson School of Communication and Media. 2020. S. 17–20
Björck, Albena, and Petra Barthelmess. 2020. “The Role of Organizational Culture for Creating Understanding and Trust through Internal Crisis Communication.” Conference paper. In Proceedings of the International Crisis and Risk Communication Conference, 3:17–20. Nicholson School of Communication and Media. https://doi.org/10.30658/icrcc.2020.4.
Björck, Albena, and Petra Barthelmess. “The Role of Organizational Culture for Creating Understanding and Trust through Internal Crisis Communication.” Proceedings of the International Crisis and Risk Communication Conference, vol. 3, Nicholson School of Communication and Media, 2020, pp. 17–20, https://doi.org/10.30658/icrcc.2020.4.
Alle Ressourcen in diesem Repository sind urheberrechtlich geschützt, soweit nicht anderweitig angezeigt.