Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-19972
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dc.contributor.authorPugnetti, Carlo-
dc.contributor.authorElmer, Sandra-
dc.date.accessioned2020-04-30T08:51:00Z-
dc.date.available2020-04-30T08:51:00Z-
dc.date.issued2020-03-10-
dc.identifier.issn1911-8066de_CH
dc.identifier.issn1911-8074de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/19972-
dc.description.abstractThe availability of better behavioral information about their customer portfolios holds the promise for different and more accurate pricing models for insurers. Changes in pricing, however, are always fraught with danger for insurers, as they enter long-term commitments with incomplete historical information. On the other hand, sharing personal information is still viewed with skepticism by consumers. Which type of personal information are consumers willing to share with insurers, and for what purpose? How would they like to be rewarded for this openness? For insurers, how will the transition shift their risk portfolios? This paper addresses these questions for auto insurance, particularly how the self-assessment of one’s driving style impacts this dynamic. In a survey of approximately 900 Swiss residents, we found that offering a compensation, especially premium discounts, but also services, significantly improves willingness to share information. Higher trust in insurance increases sharing. Women and younger people are more willing to share information. On the other hand, customers are less willing to disclose, to insurers, information not traditionally associated with insurance. The self-assessment of driving style also plays a significant role. More risk-averse driving styles are correlated with higher sharing. Conversely, riskier driving styles are correlated with lower sharing. This result is significant for insurers, as new data-driven pricing and services models should tend to attract less risky customer portfolios.de_CH
dc.language.isoende_CH
dc.publisherMDPIde_CH
dc.relation.ispartofJournal of Risk and Financial Managementde_CH
dc.rightshttp://creativecommons.org/licenses/by/4.0/de_CH
dc.subject.ddc332: Finanzwirtschaftde_CH
dc.titleSelf-assessment of driving style and the willingness to share personal informationde_CH
dc.typeBeitrag in wissenschaftlicher Zeitschriftde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.organisationalunitInstitut für Risk & Insurance (IRI)de_CH
dc.identifier.doi10.3390/jrfm13030053de_CH
dc.identifier.doi10.21256/zhaw-19972-
zhaw.funding.euNode_CH
zhaw.issue3de_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.start53de_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.volume13de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.author.additionalNode_CH
zhaw.display.portraitYesde_CH
Appears in collections:Publikationen School of Management and Law

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