Title: Towards understanding closed-loop PLM : the role of product usage data for product development enabled by intelligent properties
Authors : Holler, Manuel
Stöckli, Emanuel
Übernickel, Falk
Brenner, Walter
et. al : No
Proceedings: BLED 2016 Proceedings
Pages : 479
Pages to: 491
Conference details: 29th Bled eConference, 19-22 June 2016
Publisher / Ed. Institution : AISeL
Issue Date: 22-Jun-2016
License (according to publishing contract) : Licence according to publishing contract
Type of review: Not specified
Language : English
Subjects : Closed-loop PLM; Closed-loop product lifecycle management; Intelligent product; Product development; Product usage data; Case study
Subject (DDC) : 658.5: Production management
Abstract: Product lifecycle management (PLM) is a strategy of managing a company’s products all the way across their lifecycles. Empowered by new capabilities, intelligent products enable seamless information flow and thus enable closed-loop PLM. Hence, one phenomenon of particular interest is the appreciation of beginning of life activities through middle of life information. Grounded on empirical data from a multiple-case study in three distinct manufacturing industries, we explore this emergent role of product usage data for product development. In detail, we address rationales, opportunities, conditions, and obstacles. Findings indicate that (1) heterogeneous motives drive the exploitation, (2) a positive impact on every product development stage is perceivable, (3) some products and industry ecosystems are more suitable than others, and (4) technical, economic, and social obstacles challenge the exploitation. With the limitation of an interpretive, qualitative research design, our work represents a first step to understand the role of closed-loop PLM.
Departement: School of Management and Law
Organisational Unit: Institute of Marketing Management (IMM)
Publication type: Conference paper
URI: https://aisel.aisnet.org/bled2016/13
https://digitalcollection.zhaw.ch/handle/11475/17662
Appears in Collections:Publikationen School of Management and Law

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