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Publication type:	Article in scientific journal
Type of review:	Peer review (publication)
Title:	Transferring industry approaches to resource management for FM in hospitals : a theoretical reflection
Authors:	Gerber, Nicole
DOI:	10.21256/zhaw-3461
Published in:	International Journal of Facility Management
Volume(Issue):	5
Issue:	2
Issue Date:	2014
Publisher / Ed. Institution:	Georgia Institute of Technology
Publisher / Ed. Institution:	Georgia
ISSN:	2150-3303
Language:	English
Subjects:	Industry approaches; Hospitals; Non-medical resource management; Healthcare management
Subject (DDC):	362.11: Hospitals and related institutions 658.2: Facility Management
Abstract:	Since the revision of the health insurance act and the introduction of the flat rate case system (SwissDRG), Swiss hospitals have been facing various challenges. One of these is to reduce costs in order to enhance competitiveness. As non-medical support services amount to 30-40% of the total costs in a hospital, they are of great importance in meeting this challenge. The introduction of the service allocation model for non-medical support services in hospitals as well as various research findings have revealed that resource management in hospitals is one area where improvement is needed in order to reach the cost reduction target. As industry had to overcome the same issue some time ago, the goal was to find if there are resource management industry methods and approaches used in industry that can be transferred to the hospital context. The insights presented here are based on a comparative literature review and subsequently the evaluation of different approaches to resource management. In conclusion it will be stressed that several approaches are worthwhile to be taken into consideration for further in-depth analysis. As a basis for further development and research projects, the Computer Integrated Manufacturing method (Y-CIM) together with the concept of the Point of Care (PoC), the extension of the algorithmic approach of the Clinical Pathways and the layout of the Supply Chain Operations Reference Model (SCOR) are introduced.
URI:	https://digitalcollection.zhaw.ch/handle/11475/1703
Fulltext version:	Published version
License (according to publishing contract):	Licence according to publishing contract
Departement:	Life Sciences and Facility Management
Organisational Unit:	Institute of Facility Management (IFM)
Appears in collections:	Publikationen Life Sciences und Facility Management

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