Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-3366
Title: The digital transformation of physician-patient consultations : identifying problems and approaches to improve adherence
Authors : Färber, Andri
Zigan, Nicole
Dolata, Mateusz
Stalder, Philipp
Koppitz, Andrea Luise
Schwabe, Gerhard
Proceedings: Proceedings of the 52nd Hawaii International Conference on System Sciences
Pages : 4125
Pages to: 4134
Conference details: The 52nd Hawaii International Conference on System Science, Grand Wailea, January 8-11, 2019
Publisher / Ed. Institution : HICSS
Issue Date: 2019
License (according to publishing contract) : CC BY-NC-ND 4.0: Attribution - Non commercial - No derivatives 4.0 International
Type of review: Peer review (abstract)
Language : English
Subjects : Digital transformation; Information technology in healthcare; Patent education
Subject (DDC) : 610: Medicine and health
Abstract: There is evidence for a correlation between effective physician–patient communication in consultations and improved adherence to treatment. Lack of time, limited communication training, growing administrative duties, and low recall of physicians’ information and recommendations by patients are antagonists to effective physician–patient communication. In interviews with physicians, therapists, and patients, we first identify problems of current consultation practices and condense them in a problem scenario. We then use interview results to explore potential solutions, applying modern information technology such as digital medical assistants. Lastly, those potential solutions are condensed in an activity scenario that can be used for further design science research activities.
Departement: School of Management and Law
Organisational Unit: Institute of Business Information Technology (IWI)
Publication type: Conference paper
DOI : 10.21256/zhaw-3366
ISBN: 978-0-9981331-2-6
URI: https://digitalcollection.zhaw.ch/handle/11475/15653
Appears in Collections:Publikationen School of Management and Law

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