Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Müller, Steffen | - |
| dc.date.accessioned | 2019-01-31T10:38:41Z | - |
| dc.date.available | 2019-01-31T10:38:41Z | - |
| dc.date.issued | 2013 | - |
| dc.identifier.uri | https://digitalcollection.zhaw.ch/handle/11475/14824 | - |
| dc.language.iso | en | de_CH |
| dc.rights | Licence according to publishing contract | de_CH |
| dc.subject | Customer loyalty | de_CH |
| dc.subject.ddc | 658.8: Marketingmanagement | de_CH |
| dc.title | Using voice of the customer programs to improve customer loyalty : the example hilti | de_CH |
| dc.type | Konferenz: Sonstiges | de_CH |
| dcterms.type | Text | de_CH |
| zhaw.departement | School of Management and Law | de_CH |
| zhaw.organisationalunit | Institut für Marketing Management (IMM) | de_CH |
| zhaw.conference.details | Gartner Customer Strategies & Technologies Summit 2013, London, United Kingdom, 5.-6. Juni 2013 | de_CH |
| zhaw.funding.eu | No | de_CH |
| zhaw.originated.zhaw | Yes | de_CH |
| zhaw.publication.status | publishedVersion | de_CH |
| zhaw.publication.review | Not specified | de_CH |
| Appears in collections: | Publikationen School of Management and Law | |
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Müller, S. (2013). Using voice of the customer programs to improve customer loyalty : the example hilti. Gartner Customer Strategies & Technologies Summit 2013, London, United Kingdom, 5.-6. Juni 2013.
Müller, S. (2013) ‘Using voice of the customer programs to improve customer loyalty : the example hilti’, in Gartner Customer Strategies & Technologies Summit 2013, London, United Kingdom, 5.-6. Juni 2013.
S. Müller, “Using voice of the customer programs to improve customer loyalty : the example hilti,” in Gartner Customer Strategies & Technologies Summit 2013, London, United Kingdom, 5.-6. Juni 2013, 2013.
MÜLLER, Steffen, 2013. Using voice of the customer programs to improve customer loyalty : the example hilti. In: Gartner Customer Strategies & Technologies Summit 2013, London, United Kingdom, 5.-6. Juni 2013. Conference presentation. 2013
Müller, Steffen. 2013. “Using Voice of the Customer Programs to Improve Customer Loyalty : The Example Hilti.” Conference presentation. In Gartner Customer Strategies & Technologies Summit 2013, London, United Kingdom, 5.-6. Juni 2013.
Müller, Steffen. “Using Voice of the Customer Programs to Improve Customer Loyalty : The Example Hilti.” Gartner Customer Strategies & Technologies Summit 2013, London, United Kingdom, 5.-6. Juni 2013, 2013.
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