| Publication type: | Conference other |
| Type of review: | Peer review (abstract) |
| Title: | The impact of process and change management practices on hospitals´ operations performance and staff satisfaction |
| Authors: | Angerer, Alfred Früh, Michael |
| Proceedings: | 13th Annual Conference : democratising management |
| Conference details: | 13th EURAM Annual Conference, Istanbul, 26-29 June 2013 |
| Issue Date: | 2013 |
| Publisher / Ed. Institution: | EURAM |
| Language: | English |
| Subjects: | Change management; Lean management; Operations management; Process management; Switzerland; Hospital |
| Subject (DDC): | 362: Health and social services |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/13760 |
| Fulltext version: | Published version |
| License (according to publishing contract): | Licence according to publishing contract |
| Departement: | School of Management and Law |
| Organisational Unit: | Winterthur Institute of Health Economics (WIG) |
| Appears in collections: | Publikationen School of Management and Law |
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