|Publication type:||Conference other|
|Type of review:||Peer review (abstract)|
|Title:||The impact of process and change management practices on hospitals´ operations performance and staff satisfaction|
|Proceedings:||13th Annual Conference : democratising management|
|Conference details:||13th EURAM Annual Conference, Istanbul, 26-29 June 2013|
|Publisher / Ed. Institution:||EURAM|
|Subjects:||Change management; Lean management; Operations management; Process management; Switzerland; Hospital|
|Subject (DDC):||362: Health and social services|
|Fulltext version:||Published version|
|License (according to publishing contract):||Licence according to publishing contract|
|Departement:||School of Management and Law|
|Organisational Unit:||Winterthur Institute of Health Economics (WIG)|
|Appears in collections:||Publikationen School of Management and Law|
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