Title: Outcome measurement in the Canton of Zurich : from theory to practice : progress report on six years of development, implementation and experience with routine inpatient outcome measurement
Authors : Schwappach, David L.B.
Hochreutener, Marc-Anton
Conen, Dieter
Eichler, Klaus
Blaudszun, Annette
Koeck, Christian M.
Extent : 108
Publisher / Ed. Institution : Schweizerische Gesellschaft für Gesundheitspolitik
Publisher / Ed. Institution: Bern
Issue Date: 2003
Edition: 1. Auflage
License (according to publishing contract) : Licence according to publishing contract
Series : Schriftenreihe der Schweizerischen Gesellschaft für Gesundheitspolitik
Series volume: 70
Type of review: Not specified
Language : English
Subjects : Quality; Outcome; Measurement
Subject (DDC) : 362: Health and social services
Abstract: The routine measurement of outcomes of hospital care has strong methodological and organizational requirements. Since the initiation of a comprehensive quality project in 1996, the Health Authority of the Canton of Zurich gained valuable experiences with the development of patient-oriented outcome indicators and benchmarking of results. The report describes this project in detail, its method of working, as well as the process and results of development, measurement and implementation of indicators. The presentation of the theoretical framework and methodological lessons learned is supplemented by a number of case-studies and key experiences with data collection and benchmarking. Issues of policy integration, compensation, and improvement activities that were established as response to outcome data are summarized and readers are provided practical advice and pragmatic recommendations for large-scale outcome measurement.
Departement: School of Management and Law
Organisational Unit: Winterthur Institute of Health Economics (WIG)
Publication type: Book
ISBN: 3-85707-070-0
URI: https://digitalcollection.zhaw.ch/handle/11475/13730
Appears in Collections:Publikationen School of Management and Law

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